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The Salvation Army Store Associate in Yakima, Washington


We are looking for a STORE ASSOCIATE to provide excellent customer service and meet sales requirements for our thrift stores. This is a part-time, hourly position.


The Salvation Army is a branch of the Christian Church and the ultimate goal of all programs is spiritual regeneration of all people. The Salvation Army is an equal opportunity employer.


  • High School degree or equivalent

  • Retail or Thrift experience preferred but not mandatory

  • Knowledge of cash handling and cashier procedures, helpful

  • Ability and willingness to learn new methods to improve skills and proficiency


As part of the thrift store team, you will be tasked with a variety of jobs under the supervision of the Store Manager and/or Supervisor. These jobs may include:receiving donations, sorting, hanging clothes, pricing, stocking sales floor, arranging merchandise in displays, cash register operation, accurate money handling, processing credit cards, helping carry out purchased merchandise. We require good communication with staff-volunteers-customers, all while keeping the store clean and organized with excellent customer service. Must be willing to adhere to uniform, cell phone, break, and smoking policies.


  • Detail oriented with strong organizational skills and attention to detail

  • Team player with a spirit of cooperation and work with all supervisors, staff, volunteers and customers towards achieving store goals set by management

  • Self-starter, ability to problem solve or seek assistance when needed

  • Strong use of the English language in verbal and written communication

  • Good organizational skills to support effective time management

  • Ability to work with the public in a professional manner that is courteous and respectful

  • Ability to work in a fast-paced environment and maintain poise under pressure

  • Customer service mindset

  • Strong knowledge of cash controls and cashier procedures including credit card sales, vouchers and ability to operate registers accurately with accountability

  • General knowledge of business protocols for safe, efficient operations

  • Ability and willingness to keep information confidential

  • Ability to understand and produce written information such as research and donation receipts

  • Must complete and adhere to Protecting the Mission requirements and guidelines, including the ability to pass a TSA background check

Must perform all other duties as assigned by a Store Manager or Store Supervisor.


  • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis

  • Ability to stand for prolonged periods of time on a hard floor

  • Ability to continuously grasp, push, pull objects and reach overhead

  • Ability to repetitively lift 35 to 50 lbs

  • Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead for duties such as stocking store shelves

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is a reasonable and no undue hardship would result.


A generous benefits package is included with full-time positions: paid holidays, vacation time, sick time, and medical, vision, and dental insurance.

Health Insurance: Low bi-weekly premiums for employee-only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO/PPO is available for those residing outside a Kaiser service area. Voluntary +1 and +family coverage at additional cost. Delta Dental DHMO and DPPO dental insurance are offered.

Life and Voluntary Options. An employer-paid life insurance policy covers employees. Voluntary supplemental life, short-term and long-term disability plans are available.

Retirement Plans: Employer-funded Money Purchase Pension Plan (Defined Contribution Plan) 50% vested at five years eligible service time. Plus, an employee-funded voluntary 403(b) option.

Parental Leave: The benefit is 40 hours of Paid Leave for qualifying events.

Sick Leave: 12 days of Sick Leave annually accruing from day one, eligible for use after three months’ service time.

Paid Vacation:

  • Two weeks annually, accruing from day one, for non-exempt positions.

  • Four weeks annually, accruing from day one, for exempt positions.

  • Accrued vacation is eligible for use after six months’ service time.

Paid Holidays: 13 designated holidays + 1 floating holiday per year

The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required. The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds.”

Once a conditional offer has been made and then accepted by the applicant, The Salvation Army may then ask specific questions about vaccination status, if applicable. If the applicant requests an exemption, then processes described in this summary should be followed.

The Salvation Army is an equal opportunity employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)