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Virginia Mason Memorial Patient Services Coordinator in Yakima, Washington

All staff members at Yakima Valley Memorial must be in compliance with the Vaccination Policy, which includes the COVID-19 (SARS-CoV-2) vaccine, by their first day of employment.


The Patient Services Coordinator is the initial point of contact for patients at our outpatient clinics. The Patient Services Coordinator performs a variety of critical functions to maintain the clinical flow and to ensure patients receive care as ordered in a timely fashion.

ESSENTIAL RESPONSIBILITIES, include: 1. Updates patient information, provides any required forms to complete, and obtains signatures as necessary. 2. Prepares charts for each clinical session and ensures lab, diagnostic test results, history & physical examinations or other documentation are in charts as appropriate. 3. Schedules patients for appointments as needed, including consultation and diagnostic appointments for patients per provider/assistant request and documents such. 4. Schedules transportation and/or interpreters for patient as needed. 5. Verifies insurance eligibility as appropriate. 6. Provides telephone coverage. Utilizes good customer service practices for all callers. 7. Responds to patient requests expeditiously, maintaining an efficient clinical flow.

QUALIFICATIONS AND REQUIREMENTS Education: High School diploma or GED equivalent required. Experience: One year experience as a medical receptionist or other related field preferred. Knowledge of medical terminology preferred. Licenses/Certificates/Registration: N/A

About Us:

Yakima Valley Memorial (YVM) is a 256-bed acute-care, not-for-profit community hospital that has served Central Washington's Yakima Valley for 70 years. YVM also includes a multispecialty team of more than 300 physicians and 20+ primary care and specialty care locations. Specialty care services include cardiac care, a continuum of cancer care, hospice care, and advanced services for children with special health care needs.

We offer a comprehensive benefit plan including medical, dental, and vision coverage; plus we have a generous 401K plan (with an employer contribution!), competitive compensation, and a diverse workforce that is passionate about patient care. At YVM, we know the best care is provided by employees who are well-supported.

As the region's leading health care provider and Yakima's largest employer, we believe that by inspiring people to thrive, we can transform lives. Our vision at YVM is creating healthy communities one person at a time. With such an important goal, we work together to demonstrate our values of Respect, Accountability, Teamwork, Stewardship, and Innovation for everyone who walks through our doors, patients and coworkers alike. We would love to hear from you!

“Yakima Valley Memorial provides reasonable accommodations to assist qualified individuals in order to perform the essential duties/requirements their job requires. The description is intended to provide only basic guidelines for meeting job requirements and serves as merely a summary rather than a complete listing of duties. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. This job description does not constitute a contract as employment is at will.”