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Gorilla Auto Center LLC Automotive Finance Assistant in Yakima, Washington

Job Purpose: Provides financing services to automotive customers by verifying sales information; determining need for financing; evaluating customer creditworthiness; preparing financing and legal documents; selling products and services; maintaining rapport with customers. Duties: * Determines desire/need for automobile financing by interviewing customer; exploring payment options. * Verifies automobile purchase information by reviewing sales contract data; conferring with sales department; making adjustments as needed. * Determines customer creditworthiness by studying customer credit application; obtaining credit reports; analyzing information; comparing customer evaluation to organization standards; searching for lenders in information system; forwarding applications to lenders; conferring with loan underwriters and loan processors; obtaining stipulations when required; approves or rejects loan. * Prepares transaction documents by completing loan agreements, Department of Motor Vehicle registration, and related documents. * Confirms automobile sales contract information by disclosing data, provisions, finance charges, and interest rates to customer; ensuring understanding of content. * Sells products and services by reviewing desire/need for automobile insurance, credit insurance, extended warranties, anti-theft devices, appearance protection packages, etc.; explaining options, provisions, and premiums. * Maintains dealership reputation by building and maintaining customer rapport; answering questions; providing information; resolving discrepancies and dissatisfactions; maintaining a satisfactory Customer Satisfaction Index; complying with federal, state, and local regulations; helping others comply. * Maintains customer confidence and organization stability by keeping information confidential; helping others comply. * Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. * Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Skills/Qualifications: General Math Skills, Organization, Financial Software, Administrative Writing Skills, Integrity, Professionalism, Establishes Partnerships/Alliances, Closing Skills, Customer Service, Selling to Customer Needs, Statistical Analysis

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