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Benchmark Full time Night Auditor ($22.50/Hour + $1,000 Bonus Opportunity) in Woodinville, Washington

Come be a part of something bigger!

Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:

  • Full Time employees have access to Medical and Dental insurance to fit your needs

  • Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)

  • 401K match (Let us help you build your financial future)

  • Companywide Hotel Room Discounts (Who doesn’t love to get away)

  • Paid Time Off

  • Employee Assistance Program (We are here to support you)

  • Employee family events (bring the kids!)

  • Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few

  • Many more, please inquire for more details

Willows Lodge is nestled on five landscaped acres bordering the Sammamish River in the heart of Western Washington’s wine country. Our intimate, award-winning hotel allows our guests to experience the Northwest's greatest escape. The deep comfort of rooms and suites with fireplaces and soaking tubs, an award-winning restaurant with a wine cellar to match, a world-class spa, and the friendly, attentive service that makes us a perennial favorite of Conde Nast Traveler and Zagat readers.

$500 net bonus will be provided if hired and actively employed at 6 weeks following hire date and another $500 net bonus provided if actively employed 90 days following hire date.

What you will have an opportunity to do:

  • Handles and processes guest check in and check out in accordance with property standards.

  • Acts as overnight front desk agent.

  • Assists guests with luggage when needed.

  • Valet guest cars when needed.

  • Responds to and relays all guest requests and complaints.

  • Delivery of guest requested items such as rollaway beds, pillows, bedding, amenities, etc.

  • Handles cash transactions.

  • Answers front desk telephones.

  • Takes reservation calls.

  • Completes regular property walks and responds to any security issues.

  • Completes shift checklist in a timely manner and turns in at end of shift.

  • Reviews Barking Frog and Lounge tickets and accurately pass along information to the accounting office for any issues.

  • Posts all necessary charges.

  • Completes bucket check before posting room/tax.

  • Checks folios (misc. posting, honor bar control, etc.) and adjusts or transfers to the appropriate folio.

  • Follows audit process steps according to established guidelines.

  • Runs final reports and distributes to appropriate departments.

  • Prints reports and distributes to appropriate personnel.

  • Produce Daily Wire publication.

  • Submit credit card batches.

  • Maintain work area and lobby in a clean and tidy manner.

  • Follows hotel standards in all components of Front Desk responsibilities.

  • Relays any pertinent information to next shift.

  • Prepares and delivers room service orders as needed.

  • Ensure guest hallways and surrounding property are clear of trays, trash, and glassware.

  • Delivers newspapers to rooms.

  • Completes coffee and water setup in the lobby.

  • Has critical knowledge of response measures for emergency situations.

  • Notifies Rooms Management of any supply needs.

  • Attends scheduled meetings.

    What are we looking for?

Qualifications:

  • High school diploma or equivalent.

  • A strong desire to make a positive impact on other people

  • An outgoing and engaging personality

  • Computer skills

  • Knowledge and experience with Microsoft Excel

  • Excellent verbal and written communication skills

  • Ability to work in a fast-paced setting

  • Ability to stand for the duration of the shift

  • Must be available to work various shifts including weekends and holidays

    Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

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