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PPG INDUSTRIES INC Customer Service Representative - JR2410152 in Woodinville, Washington

Customer Service Representative Woodinville, WA PPG has an exciting opportunity available for our Woodinville, WA area market. If you enjoy working with customers, relationship building, and a fast-paced environment, then this may be the opportunity for you! As the Customer Service Representative, you will process orders for independent Dealers, Retail customers, National Accounts, shipping out of distribution centers and plants throughout the US, Canada. Responsibilities:

  • Responsible for the timely and accurate order management of assigned orders daily.
  • Successfully communicates with the customer to establish overall customer status.
  • Spend a minimum of 80% of available time interacting with customers via inbound calls and email, entering orders, credits, debits, and returns.
  • Ensure a continuing flow of information to the customer on all aspects of their account including availability, order delivery, invoicing and compliance.
  • Collaborate with sales personnel to ensure that customer orders are shipped and PPG service level objectives are met or exceeded.
  • Provide clear and concise instructions to all shipping points to ensure customers and requirements are met in a cost-effective manner.
  • Provide complete and accurate invoicing instructions to satisfy the customer while adhering to internal administrative requirements.
  • Ensures accuracy of all sales orders.
  • Provides necessary information for the shipment of product.

Qualifications:

  • Minimum education High School Graduate or GED required
  • 3 (three) years or more of customer service experience required
  • Bachelor's degree preferred
  • Experience with marketing, accounting and/or computer science is preferred
  • Must be a U.S. Citizen or Permanent Resident

#LI-On-Site PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. About us: Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday. PPG: WE PROTECT AND BEAUTIFY THE WORLD Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter. The PPG Way Every single day at PPG: We partner with customers to create mutual value. We are "One PPG" to the world. We trust our people every day, in every way. We make it happen. We run it like we own it. We do better today than yesterday - everyday. PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital

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