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Guest Services, Inc Food & Beverage Supervisor in West Wenatchee, Washington

GREAT PEOPLE | GREAT BENEFITS | JOIN OUR ALL-STAR TEAM!Would you like to spend your summer working at a mystical and peaceful lodge? The North Cascades Lodge at Stehekin's picturesque lake and breathtaking mountain views truly have a magical effect.We are now hiring for Summer 2021! Positions typically last from May thru October.Accessible only by boat, plane, or hiking trails, the North Cascades Lodge at Stehekin is a laid-back remote little place on the shores of Lake Chelan within the North Cascades National Park. Stehekin has about 75 permanent residents, though its population swells during the summer. The passenger ferry runs daily from Chelan and Fields Point during the summer months and less often through the winter. Stehekin is very close to the Pacific Crest Trail. Trout and sockeye salmon are popular targets for fishing in Lake Chelan and if you are into hiking, extreme or mild, you will love it here. Bicycles are available for hire and are easily transported up on the ferry as well.Our Team Members enjoy amazing benefits such as:* Low cost housing* 50% discount on all meals* $300 bonus for staying through the seasonYou will feel right at home in our tight knit family of employees and it is sure to be a summer you will never forget. Apply now to join our All Star Team!Food & Beverage SupervisorJOB SUMMARYThe Food and Beverage Supervisor assists the Manager in all aspects of unit operations and floor management, including food, beverage, equipment, and property to facilitate the fulfillment of financial goals and company initiatives. In addition, the Food and Beverage Supervisor assists in cultivating a team environment that provides exceptional customer service while ensuring all staff members perform at a consistently high level.ESSENTIAL FUNCTIONS* Ensure complete guest satisfaction at all times. Handle guests' complaints and solve them according to customer service standards.* Monitor and supervise set up and maintenance of dining area, cashier stations, and/or food stations to ensure quality standards.* Assist in recruiting, supervising, scheduling, disciplining, reviewing, and directing the unit's staff at the direction of the Manager. Train hourly staff for peak performance and monitor staff's development.* Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit's equipment, food production and handling, cooking, housekeeping, sanitation, dress, cash control, and employee hygiene. Notify Manager of all unusual events, circumstances, or other safety or quality control issues.SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE* High School Diploma or GED preferred. Bachelor's or Business Degree preferred.* At least 2 years of experience in related management required.* Food Safety Certified a plus.* Demonstrated talent for interacting with a wide variety of people.* Ability to effectively organize and coordinate multiple priorities; ability to work well as a team leader; ability to problem-solve.* Strong customer service abilities; actively looks for ways to assist customers and coworkers.PHYSICAL AND MENTAL REQUIREMENTS* Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.* Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.* Ability to stand for the entire work day and to climb steps regularly.* Withstanding temperature extremes in freezer, refrigerator walk-in and grill areasTo view the full job description,