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Guest Services, Inc. Location Manager - North Cascades Lodge at Stehekin in Wenatchee, Washington

GREAT PEOPLE | GREAT BENEFITS | JOIN OUR ALL-STAR TEAM! Location Manager, $30.00+/hour Would you like to spend your summer working at a mystical and peaceful lodge? The North Cascades Lodge at Stehekin's picturesque lake and breathtaking mountain views truly have a magical effect. Accessible only by boat, plane, or hiking trails, the North Cascades Lodge at Stehekin is a laid-back remote little place on the shores of Lake Chelan within the North Cascades National Park. Stehekin has about 75 permanent residents, though its population swells during the summer. The passenger ferry runs daily from Chelan and Fields Point during the summer months and less often through the winter. Stehekin is very close to the Pacific Crest Trail. Trout and sockeye salmon are popular targets for fishing in Lake Chelan and if you are into hiking, extreme or mild, you will love it here. Bicycles are available for hire and are easily transported up on the ferry as well. Pay Range: $30.00-31.50/hour Our Team Members enjoy amazing benefits such as: * Low cost housing -$40.00/per week and $80.00/per pay period * 50% discount on all meals * $500 bonus for staying through the season You will feel right at home in our tight knit family of employees and it is sure to be a summer you will never forget. Apply now to join our All Star Team! JOB SUMMARY Assist the North Cascade Lodge General Manager and AssistantGeneral Manager with all phases of daily operations, with specific attention tofront desk, housekeeping, retail, shuttles, rentals, maintenance, andF&B. Ensure excellent guest service is provided. The Location Manageris expected to be able to work and make decisions independently and be in goodcommunication with the property's executive leadership management in allaspects of unit operations. The Location Manager is expected to take an active role in being an effective leader and act with guidance and overall direction of the General Manager. The Location Manager is expected to be able to work and make decisions independently and be in good communication with the properties General Manager in all aspects of unit operations and floor management, including equipment and property, to facilitate the fulfillment of financial goals and company initiatives. In addition, the Location Manager assists in cultivating a team environment that provides exceptional customer service while ensuring all staff members perform at a consistently high level; working towards motivating employees, instilling accountability, and achieving results to drive success in the position. This is a hands-on position in order to lead and inspire associates daily. The Location Manager is to have an understanding of the need to communicate privy information in a confidential manner. ESSENTIAL FUNCTIONS * In coordination with the AGM & GM assist in the overall management of the multi-unit's operational financial performance. This includes planning and developing daily operations, to include forecasting and analyzing sales, labor, and profit; ensuring compliance with established budget; and scheduling, supervising, and participating the operational duties specific to the unit. * Ensure the guest experience is warm and welcoming, creating an atmosphere that ensures the guest would want to stay and experience all services. * Respond to customer inquiries and resolve guest issues, ensuring service recovery a timely manner * Monitors and directs associates to ensure efficient and safe completion of all daily tasks, problem solving issues as they arise in Lodging, Retail and F&B. * Responsible, in coordination with the General Manager, for training, on-boarding, and scheduling staff; manage staff appropriately to enforce policies. * Ensures and direct To view the full job description,

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