Job Information
B.F. Saul Company Part-Time Concierge - Park Van Ness in Washington, Washington
Overview
Park Van Ness is actively seeking a Part-Time Concierge to join their team! Under the direction of the Assistant General Manager, the Part-Time Concierge will be responsible for providing superior customer service at the front desk for all residents, visitors and vendors.
The shift time for this position isSaturday and Sunday, 3pm - 11pm. Pleaseonlyapply to this position if you are available to work this shift.
Duties & Responsibilities
Have a gracious approach to all activities
Present a professional image at all times
Greet and respond to resident requests and inquires
Work to address resident concerns in accordance with the company's customer service standards
Ensure that only authorized individuals enter the building
Manage multiple phone lines and direct them to the appropriate destination
Assist with resident packages and mail
Qualifications & Skills
Desired Skills:
Able to work under pressure
Organized and detailed oriented with excellent follow-through skills
Flexible attitude and adapt quickly to various situations
Work independently
Positive attitude
Strong written, verbal and computer skills
Ability to assess a situation, show good judgment and resolve conflicts
Education and Experience:
High school diploma or equivalent (GED)
Related experience as a concierge, leasing, resident services or a strong customer service background
Experience with Microsoft Office including Outlook, Word, Excel and Internet Explorer
Knowledge of Yardi is a plus
BFS7501
Equal Opportunity Employer / Veterans / Disabled
LocationWashington, DC
Job CategoryProperty Management