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Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Regional General Managers are vital to our success and in driving business growth. Success in these careers relies on many factors—your ability to deal with ambiguity, your ability to adapt and embrace change, and a long-term commitment to making health care better for everyone.

Optum is uniquely positioned to be the backbone of the healthcare industry achieving admirable goals like driving tens of billions of dollars of efficiency into the healthcare system. We have the portfolio breadth and depth to achieve this very worthy goal. As a Regional General Manager, you will think strategically and creatively about the client experience to ensure client satisfaction across the entire region.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Establishing and maintaining effective negotiation-level relationships with senior executives of existing and potential clients, internal stakeholders and strategic suppliers

• Providing executive oversight of the regional portfolio, achieving regional financial targets and managing regional P&L

• Achieving service excellence in delivery and operations, serving as the focal point of accountability and executive point of escalation and achieving NPS targets

• Promoting innovation and growth to meet the changing needs of the customers

• Driving renewals and add-on growth

• Coordinating with Growth Office for new business to achieve growth targets and achieve financial targets

• Partnering with Client Relations Executives on all new growth in their region; participating in the pursuit, orals, and implementations

• Reviewing and approving account lead growth opportunities

• Supporting DOA process for new business and account growth opportunities

• Promoting Optum industry leadership by providing thought leadership and success stories

• Collaborating on the identification and prioritization of product and service offerings

• Leading matrixed teams to accomplish performance objectives

• Promoting service delivery talent acquisition and development

• Supporting healthy management and governance processes for the business

• Supporting and championing enterprise-wide priorities and initiatives

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 10 + years of experience managing relationships with multiple external clients across different geographies

• 10 + years of IT Services experience

• 5 + years of health care technology experience

• History of working with State government customers in the health care technology space

• Existing relationships with State government leaders

• Knowledge of the solutions and services being delivered to State government customers

• Awareness of what is being delivered to similar customers in the State government industry

• Experience leading technology initiatives of more than $50M

• Track record of effective executive level communication, including formal presentation and negotiation skills

• Demonstrated ability to oversee client deliverables and work in a highly matrixed environment

• Proven organizational skills with ability to be flexible and work with ambiguity

• Willingness and ability to travel up to 50% of the time on a sustained basis

Preferred Qualifications:

• Prior experience serving as a Regional General Manager

• Existing relationships with State government leaders in the West region of the US

• Residence within the region of responsibility (currently AK, AZ, CA, CO, HI, ID, KS, MT, ND, NE, NM, NV, OR, SD, UT, WA & WY)

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $188,000 to $357,600 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.