Job Information
Allyon PC Technician in Walla Walla, Washington
Allyon is hiring! The PC Technician will support the US Army Corps of Engineers. This is not a federal position. You must apply here: https://allyon.my.salesforce-sites.com/FCMS__CMSLayout?jobIds=a0vTS000004lrkwYAA&page=JobDetailPage&sessionId=&jobSite=default&p=Candidate&source={rel="nofollow"} Job Number: 19754
Duties & Responsibilities:
- Support responsibilities include software installation, and configurations.
- The Helpdesk Specialist performs technical, operational, and training support to users of personal computers either by telephone, or on-site for PC desktop hardware and software packages.
- Job duties require the technician to install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs.
- In this position, the candidate troubleshoots printer, computer, and peripheral incidents, performs hardware and software diagnostics, coordinates needed repairs, resolves computer system problems, including coordination between users and components of a local area network, and participates in the evaluation of system configuration and software.
Minimum Requirements:
- Bachelors degree from an accredited college in a related discipline, or equivalent experience/combined education, with a minimum of 2 years of professional experience; or no experience required with a related Master's degree..
- Current DoD 8570 IA Baseline Certification, IAT Level I (A+ CE, Network+ CE, SSCP, CCNA-Security)
- Must obtain appropriate DoD 8570 IA Computing Environment Certification within 6 months of employment
- Interim Secret Clearance required prior to start
- Experience supporting Windows 7, Windows 10, and MS Office 2013.
- Experience using Remedy or a similar ticketing system.
- Strong analytical and follow through skills.
- Strong verbal and written communications skills.
- Ability to coordinate and get cooperation from multiple areas within IT to accomplish assignments.
- Ability to work well independently on defined tasks.
- Ability to work well as part of a team.
Preferred Qualifications:
- Experience maintaining Lexmark, HP, or Ricoh printer devices (i.e. installing maintenance kits).
- Prior USACE/ACE-IT experience.
- Experience working in a DoD environment.
- Experience supporting Office 365
What we offer:
- Competitive pay and benefits
- 401k after 6 months, including company match