Walla Walla Clinic Float Receptionist in Walla Walla, Washington

Applicants to be considered for this position must apply online and upload your resume for each position. Employees wishing to be considered must complete a transfer form. All outside applicants must complete online testing. Once application is in place and if favorable for this position, you will receive an e-mail with instructions. Please remember your e-mail address on your application. Expect 1.25 – 1.5 hours for a series of 7-8 tests. If your test results are favorable, you will be called for an interview. Role and Responsibilities 1. Greet and assist patients in a friendly, courteous and professional manner 2. Register new patients with accurate patient and insurance information and update existing accounts as needed, utilizing special software and procedures. 3. Collect payments and co-payments, keeping an accurate ledger of both, balancing ledgers and deposit daily 4. Answer incoming phone calls and schedule appointments on APM system 5. Take concise, accurate phone messages, execute solutions and/or forward via electronic tasking as appropriate 6. Fax and/or scan confidential patient information 7. Communicate with physicians and nurses to create an efficient work environment 8. Train other receptionists when necessary 9. Using EHR software, accurately index and file scanned documents and information into patient's electronic medical record 10. Ability to maneuver online websites and software including login, accessing the daily schedule, search for patient, accessing patient profile, using the tool bar to update patient location, process phone calls, accessing unfished calls, use a text template, view task list, work task list, create new task and other competencies as required by department 11. Monitor patient EHR and invite to patient portal and scanned document filing tasks as determined in portal workflow 12. Protect the confidentiality of patient's personal, financial, and medical information 13. Other duties as assigned by the department manager, lead receptionist or physician Qualifications and Education Requirements 1. Positive attitude! 2. Ability to adapt to quickly changing situations 3 Excellent telephone and public relations skills with pleasing telephone voice 4 Type and spell accurately 5 High school graduate 7. Must be willing to learn and work as a t