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Victra - Verizon Wireless Authorized Retailer Store Manager Verizon Retailer/Victra (WA-Vancouver) in Vancouver, Washington

Victra is the largest Verizon authorized retailer in the United States. As a Store Manager, you create the environment that high performers want to be a part of,?and guests cannot wait to do business with! Store managers lead the way in sales for the company. Your role will focus on training, developing, and inspiring your team to success. You will motivate your team to give the best service to Every Guest. Every Time. Consistency is key for both your performance and that of your team.?You will?lead your team and?keep?our?guests?our number one priority. Ready to take charge of your career? Apply today! A Day in the Life: On a typical day, you will manage the operations of your store and performance of your staff. How you interact with guests will be the blueprint for you team. Your tasks will include counting inventory, hiring, making sales, and coaching employees. You will be responsible for meeting personal and store sales goals. You will also take part in trainings and attending weekly sales leadership calls. As part of our retail stores, Store Manager compensation includes commissions and base pay determined by location. We are proud that our Store Managers make a national average of $24.85 per hour with the opportunity to earn more through uncapped commissions. That's more than $50,000.00 per year based on a 40-hour work week. Safety Precautions: We have developed a Safety Pledge focused on keeping our guests and essential workers safe: *Both employees and guests receive face coverings *We limit the number of guests in the store to reinforce social distancing *Sanitize touch points prior to each use *Learn more on our Covid-19 Page Retail Store Manager Responsibilities: *Recruit, train, coach and develop sales staff on all aspects of sales which include but are not limited to, sales techniques, products, promotions, and procedures *Be motivated by change and adapt sales strategies as the business changes *Encourage?and motivate sales team to meet or exceed sales quotas *Provide effective performance feedback?to all staff?and set time frames for achievement. Must also commit to following up on those expectations and maintain accountability *Use Salesforce calls and customer outreach?to increase productivity and drive sales? *Ensure availability?and?protection?of merchandise by maintaining inventory levels *Perform an accessory inventory count monthly as well as device inventory count daily *Market merchandise by adhering to advertising, sales promotion, and display plans *Maintain cleanliness standards as they evolve, ensuring a welcoming environment for all guests *Secure merchandise and protect employees by adhering to security standards? *Schedule staff to maintain appropriate shift coverage based on business needs *Manage?all escalated customer service issues with professionalism *Execute daily operational procedures with excellence *Lead with?effective?communication?through Teams and manage email communications *Enforce?Victra?policies and procedures?promptly and efficiently? *Use training tools provided to further your career?and personal development? *Create a fun and engaging environment that promotes creativity and innovation? *Other duties as required Job Requirements: Next to being committed to superior customer service, you also have experience leading a team to greatness. We look for you to also bring the following: *High School diploma, AA preferred *3-5 years of experience in a retail sales environment, 2 years in a leadership/supervisory role We also have expectations that you bring the following trait