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Humana Senior Systems Engineer - L2 Infrastructure Ops and Services (Gateway and API Platforms) in Vancouver, Washington

Description

The Senior Systems Engineer - L2 Infrastructure Ops and Services (Gateway and API Platforms), coordinates day to day operations of middleware Enterprise Technology Platforms, technical planning, quality assurance, configurations, coordinates platform upgrades - installations while working with engineering & SRE teams, and supports the business operations promptly under L2 Infrastructure Operations department. The Senior Software Engineer also defines and refines standard operating procedures, operational monitoring & analytics modules, tools for the enterprise, and partners with SRE and Engineering teams to provide direction and modernization strategy advice on complex and dynamic issues.

Responsibilities

In the fast-paced, ever-growing world of Healthcare, Humana relies on the latest technology and trends for sharing and storing information, communication and security. We need experts in technology to help us develop and maintain our networks, hardware, middleware and software - to ensure our systems run smoothly and efficiently, keep us on the forefront of innovation in healthcare, and retain our competitive edge.

Job Duties:

The Senior Systems Engineer - L2 Infrastructure Ops and Services (Gateway and API Platforms), coordinates day to day operations of middleware Enterprise Technology Platforms, technical planning, quality assurance, configurations, coordinates platform upgrades - installations while working with engineering & SRE teams, and supports the business operations promptly under L2 Infrastructure Operations department. The Senior Software Engineer also defines and refines standard operating procedures, operational monitoring & analytics modules, tools for the enterprise, and partners with SRE and Engineering teams to provide direction and modernization strategy advice on complex and dynamic issues.

Required Qualifications:

  • Bachelor's Degree in Computer Science, Information Technology or related field

  • Overall 8+ years' experience and 2+ as a senior engineer in large IT projects or middleware platform build / operations / support.

  • Prior project architect and/or team/support lead experience would be a plus

  • Experience with IBM DataPower gateway, API Connect, and APIGEE / API Management

  • Experience with Integration related application development technologies, Service Oriented architecture and security gateway, EAI/B2B projects

  • Ability to drive product and platform innovations, upgrades and future technologies

  • Software project and technology planning, consulting with application teams, DevOps, production support - helping resolve their technical issues, and software engineering with real-world hands-on experience in building and deploying applications and technology platforms.

  • Application Monitoring and performance optimizations of applications and technology platforms.

  • Ability to collaborate and interact with Infrastructure, Security & Development Teams on one side and L3 Engineering team on other side.

  • Python / Java / Scripting knowledge. Experience with Splunk / DynaTrace and Solarwinds logging/monitoring tools

  • Highly Experienced in Systems software engineering/programming is a specialized area of software engineering/programming focused on software that operates/controls computer hardware and provides a platform for running end user applications

  • Comprehensive expertise Includes operating systems, device drivers, utilities, and software; development tools (e.g., assemblers, compilers, etc.)

  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualification:

  • Ability to lead team spread in offshore - onshore model

  • Experience with monitoring and reporting automation, software design using UML / Visio.

  • Ability to perform analysis and design, requirements gathering, documentation, programming, testing, system installation and/or conversion.

  • Good oral and written communication skills.

  • Ability to multitask across multiple technologies preferred

  • DevOps exposure/experience.

  • Knowledge and experience with cloud / SaaS fundamentals would be a plus

  • Masters Degree in a Technical Field

  • Infrastructure Industry related Certification

Additional Information

Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.

Work-At-Home Requirements

  • WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.

  • A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.

  • Satellite and Wireless Internet service is NOT allowed for this role.

  • A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Scheduled Weekly Hours

40

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