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Aston Carter Property Assistant in Vancouver, Washington

Property Assistant needed to support non-profit housing organization - Vancouver, WA.

Job Description

The Property Assistant provides office and clerical support to the assigned Property Manager. This role includes assistance with waiting lists, leasing, HUD and tax credit tenant certifications, maintenance and grounds scheduling, work order tracking, file management, and other related duties.

Responsibilities

  • Assist in managing waiting lists and selecting qualified applicants in compliance with Housing and Urban Development (HUD) guidelines and/or Washington State Housing Finance Commission (WSHFC) guidelines for tax credits.

  • Show units, properties, and features available for rent.

  • Create move-in paperwork and assist in conducting move-in inspections, including building and amenity orientation, unit orientation, and completing condition checklists.

  • Counsel residents regarding building rules and lease obligations as needed.

  • Prepare, distribute, and monitor intake, interim, and recertification packets when applicable.

  • Verify and perform calculations for applicant/resident income, assets, and applicable deductions.

  • Input data into the computer system and/or worksheet for Property Manager review and approval within the required timeframe.

  • Assist in maintaining resident files and DocuWare scanning/storage, ensuring file creation and management meet VHA, HUD, and/or WSHFC requirements.

  • Generate, close, and scan maintenance work orders into the system.

  • Respond to tenant calls requesting work orders, ensuring area standards are followed regarding permission to enter, maintenance worker assignment and notification, and tenant communication.

  • Assist in processing reasonable accommodations.

  • Update current information regarding vacancies.

  • Schedule building system tests and services.

  • Assist with rent collection and preparation of tenant rent statements.

  • Conduct regular site visits to monitor property conditions, including issuing yard tickets, infraction/towing notices, etc.

  • Discuss lease violations with residents as needed and inform the manager of conversations/concerns.

  • Ensure tenant leasing areas (office/lobby/etc.) are clean and in good repair.

Essential Skills

  • Customer service

  • Data entry

  • Scheduling

  • Office and administrative support

  • MS Office Suite

  • Leasing

  • Housing

  • Filing and scanning

  • Phone handling

  • Tax credit and HUD knowledge

Additional Skills & Qualifications

  • High school diploma required, plus some higher-level education or vocational training specializing in office skills and/or housing-related subjects.

  • At least 2 years of directly related experience or equivalent required.

  • Associate’s degree (AA) preferred.

  • HUD 202 and tax credit experience preferred.

Work Environment

The role is based in an office environment with working hours from 8 AM to 5 PM, Monday to Friday. The work involves meaningful engagement in addressing affordable housing and homelessness in the community. The company offers a comprehensive benefits package including medical, dental, vision, life insurance, short-term and long-term disability insurance, employer contributions to WA PERS, 12 company-paid holidays, generous paid time off, and separate sick time accrual.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

  • Hiring diverse talent

  • Maintaining an inclusive environment through persistent self-reflection

  • Building a culture of care, engagement, and recognition with clear outcomes

  • Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

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