Work in Washington Veterans Jobs

Summary

Job title: Project Coordinator

Job ID: 202496860003

Department: Vancouver Columbia TRC

Location: WA-Vancouver

Description

Summary:

Project Coordinators work hand in hand with our Sales & Project Management Team to help coordinate and manage the entire project from startup to closeout. This position is administrative focused requires a great deal of organization, detail oriented, and great customer service skills. This position is customer-facing and requires great customer service skills. Project Coordinators will be the primary administrative support between the Project Managers, vendors, and customers.

Reports to: Automation Solutions Group Manager

Minimum Qualifications:

• Associates degree in Electronics or equivalent work experience

• 1+ year of customer service experience

• Ability to comprehend, read, and communicate the English language orally and in writing.

• Computer skills including Windows based applications.

• Sit for long periods of time.

• Travel within the Pacific Northwest

Preferred Qualifications:

• Comply with all U.S., State, and local laws

• Manage tasks and projects in accordance with industry standards as our company

• Manage and coordinate multiple projects at the same time to ensure they are completed on time, on budget, and on scope.

• This includes but is not limited to:

• Ensuring scope, BOM, etc. are accurate and matching for all documentation

• Excellent communication between team members, the customer, vendors, etc. in information and updates

• Reviewing terms and conditions, billing/progress payments, are done in conjunction with the PCs.

• Maintain shipping schedules on projects and update customers daily/weekly.

• Share project status and or present information both internally and externally on regular disciplined means and methods (power point, email, etc)

• Handle all requests for information in a professional, complete, and thorough manner

• When necessary, create Purchase Orders, sales registers, and other documents for all items that are related to the Scope of Work and/or Bill of Material.

• This includes but is not limited to:

• Services

• Products

• Freight and other charges

• This includes necessary change orders and other changes to the overall project

• File and keep records in the appropriate platform (CEDNet, sharded folders, Salesforce, etc.)

• Customer File

• Back Order and Special-Order Files

• Job Files

• Open Purchase Order Tub

• Direct Order Tub

• Research Credit Memos

• Open incoming mail/packages as well as prepare outgoing mail/packages

• Assist with credit and sales problem resolution.

• Control record retention

• Answer telephones promptly and professionally.

• If necessary, communicate messages and information to appropriate parties if they are unavailable.

• Photocopying/scanning of documents

• Turn all paperwork in promptly and correctly. Under limited circumstances should you physically retain original documents (such as register, RGAs, credit memos, etc.)

• Comfortable having detailed project discussions on the phone or web conferencing.

• Work closely with Outside Sales to solidify customer relationships.

• Collaborate with industry partners to resolve issues.

Working Conditions:

Working conditions will be standard to an office environment. Remote work is available with occasional travel requirements.

Supervisory Responsibilities: No

Essential Job Functions:

• Ability to work in a fast-paced environment revolving around the area construction market.

• Strong ability to communicate effectively.

• Detail-oriented, attentive.

• Driven, motivated, mission-based attitude.

• Capacity to multi-task, to be organized and consistent.

• Ability to work with a team to accomplish common goals.

• Excellent organizational skills.

• Ability to understand mathematical calculations for the purpose of pricing and costing.

• Math skills that include calculating percentages, decimals (.1, .01, .001) and discount multipliers.

• Possess a basic knowledge of computers and the Internet (vendor websites).

• Be present during your regularly assigned hours to assist customer needs and demands.

• Extended and/or frequent absences are detrimental to the business and your relationship with the customer.

• Ability to up sell cost effective alternative materials and/or additional accessories and services

• Receive and forward customer and vendor feedback while making suggestions for improvement.

• Desire to exceed expectations and earn customer trust and confidence in one’s capabilities and performance.

• Proactively follow-up with outstanding requests, activity, etc

• Issues can always arise that are outside of our direct control, but it is essential to communicate those prior to the customer finding out through a missed deadline or expectation.

CED is an Equal Opportunity Employer - Disability | Veteran

Compensation Range:

The compensation range for this position is $60000 to $65000 annually.

Other Compensation:

The following additional compensation may be applicable for this position:

• Bonus

Benefits:

Benefits available for this position are:

• Insurance - Medical, Dental, Vision Care

• Long Term Disability Insurance after 25 months

• Life Insurance at 1X your annual salary

• 401(k) (18 or older)

• Paid Sick Leave - accrue 0.0347 hours per qualified hour worked, up to 72 hours annually, usable after 90 days

• Paid Holidays - 9 days each year

• Paid Vacation - accrue 0.03847 hours per qualified hour worked, up to 80 hours annually

• Paid Parental Leave