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Clark College is currently accepting applications for a full-time, 12-month, permanent classified Program Assistant position in the Advising, Career Services, and Student Success departments, within the division of Student Affairs. The Program Assistant reports to the Program Manager of Advising, Career, and Student Success. The Program Assistant supports students, staff and colleagues by providing excellent customer service, supports projects and events for the office, and provides information regarding services offered.  Primary responsibilities include providing information about Advising, Career, and Student Success to students, staff, and the community, hosting daily Academic Advising Quick Questions, coordinating arrangements for events, workshops, and meetings, taking meeting notes, and updating documents and spreadsheets. We are seeking an individual who practices equity-mindedness, has strong interpersonal skills, demonstrated ability to use technology, demonstrated ability to think critically and a demonstrated commitment to customer service.   The Academic Advising and Career Services office hours of operation are from Monday-Thursday in person from 8am-6pm, and most Fridays remote from 8am-5pm; this position will be an on-campus position on the days that the office is open in person. This position will be scheduled for 40 work hours per week during the office's hours of operation. One day of remote work  on Fridays may be available based on the needs of the department and the college and is subject to change.  At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees. *JOB DUTIES AND RESPONSIBILITIES: *

• Serve as an initial point of contact for students, staff, and the community; provide information regarding Clark College resources and policies and procedures related to Advising, Career, Student Success.
• Compose correspondence, and printed materials related to program policies, procedures, and operations; edit materials for accuracy, appearance, readability, and style, including the Reception Staff Training materials.
• Provide clear concise meeting minutes for program staff meetings; ensure documented in designated cloud-based platform.
• Coordinate arrangements for Advising, Career, and Student Success activities such as meetings, workshops, and student outreach events.
• Schedule appointments and meetings.
• Host daily Advising Quick Questions in Zoom and in person as needed, support student referrals and connections as appropriate. 
• Record statistical information for data collection purposes in designated software. 
• Use desk top publishing software; room scheduling software, appointment scheduling software, Zoom, and Clark management systems.
• Update documents, spreadsheets, and flyers as needed or assigned. 
• Lead for Academic Advising work-study staff with questions and referral support. 
• Respond to emails and voicemails in a timely manner for Academic Advising and Career Services. 
• Perform related duties as required.

POSITION REQUIREMENTS AND COMPETENCIES: Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas:

• High school graduation or equivalent AND two (2) years of full-time clerical experience or equivalent education/experience.
• Computer skills and demonstrated ability to utilize technology (learning management systems, Microsoft Office Suite; virtual communication platforms, scheduling system). 

JOB READINESS/WORKING CONDITIONS:

Strong interpersonal skills with a high level of self-awareness.

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