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HP Inc. Principal Product Manager - Cloud Fleet Management (US-Remote) in Vancouver, Washington

HP, Inc. is embarking on an exciting journey of creating multiple software SaaS and managed services products to delight our customers. In this area, we have created the Workforce Experience Platform (WEX) that empower companies to enhance employee collaboration and productivity through seamless, engaging experiences across every touchpoint in any work environment With the right data and insights, HP creates differentiated value for our customers by leveraging our scale and experience to simplify and streamline the way they manage their IT needs to optimize for their most valuable asset - their employees. You will be the one to help define those opportunities and work with engineering teams to make them a reality. You have a wonderful opportunity with HP to transform how we enable the success of our customers through putting technology in service of the employee to deliver seamless experiences, increased collaboration, and greater productivity.

Innovation is in HP’s DNA. From our origins in a Palo Alto, California garage in 1939, to our current position as one of the world’s leading technology companies, HP has grown to become a leader in technology and corporate culture, inspiring innovators and entrepreneurs around the globe.

HP brings together a portfolio that spans printing, personal computing, software, and services to serve more than 1 billion customers in over 170 countries. We are committed to fostering a diverse and inclusive workplace that attracts exceptional talent and to supporting our employees to succeed at all levels. We dream in over 35 languages and share one mission: to engineer experiences that amaze.

As the Principal Product Manager – Cloud Fleet Management in the Workforce Solutions Digital Services team, you will be responsible for generating differentiated value through innovation in the SaaS printer fleet management space. This requires an understanding of how IT professionals and managed print providers manage printer fleets today, but also a willingness to transform printer fleet management using artificial intelligence and data insights to optimize how these people do their work every day. You will be driving the strategy the outlines how IT professionals and managed service providers manage their printers in a way that fundamentally improves their overall experience at work. This is a cross functional role – where you will interact with multiple HP products and work with both internal and external partners to succeed. Come join our exceptional team of incredibly talented product managers and engineers at HP to help our customers thrive in this new world of work!

We are seeking an enthusiastic and motivated leader who is passionate about software, services, customers, and our people too.

  • Strong knowledge of SaaS Product Management

  • An “Entrepreneurial Attitude” and full understanding of what it takes to operate in a very dynamic, fast-paced and results oriented environment

  • Personality and Cultural Alignment to influence right decisions – without burning bridges

  • Super-passionate about converting data to customer valuable insights

  • Good understanding of printer fleet management and managed print services

  • Good understanding of delivering value to customers both directly and through channel partners

  • Critical thinker to inform and drive key judgement calls

Responsibilities:

  • Product Strategy: Evaluate opportunities based on market research, competitive analysis, technology trends, and customer feedback to determine what gets delivered to customers.

  • Requirements Gathering: Form a deep knowledge of the users and customers for the product.

  • Roadmap Planning: Develop and maintain a product roadmap, ensuring resources are allocated appropriately and milestones are achieved.

  • Collaboration: Work closely with engineering, design, and other team members to deliver products on time and within budget.

  • Go-to-Market: Coordinate with marketing and sales teams to define go-to-market strategies, ensuring successful product launches and adoption.

  • Communication: Prepare and provide regular updates about program progress, issues, and risks to key stakeholders.

  • Feedback Loop: Establish feedback loops with customers and internal teams to continuously improve products based on feedback and performance metrics.

  • Performance Metrics: Monitor and analyze product performance metrics and make necessary adjustments to meet business objectives and emerging opportunities.

Education & Experience:

  • Bachelor’s or master’s degree in Computer Science, Engineering, MIS, STEM or related discipline or equivalent experience preferred

  • 10+ Years of software Product Management experience

  • 3+ Years of experience in SaaS industry

  • 3+ in Print industry

  • 3+ Years of experience as a software architect, developer, tester, or equivalent is a plus

Knowledge & Skills:

  • Experience with agile software development methodologies.

  • Experience in successful Enterprise SaaS

  • Experience working with channel partners to deliver value to customers

  • Strong user experience/design sense, with a record of building great products.

  • Strong organizational as well as written and oral communication skills.

  • Experience in Big Data Insights Products is a strong plus

  • Experience in Cloud Computing SaaS is a plus

  • Experience in Technical customer interactions is a plus

Equal Opportunity Employer (EEO):

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

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