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Compass Oncology Patient Benefit Representative in Vancouver, Washington

Overview It may sound cliche, but it is true. A career taking care of cancer patients is a calling for most all of us. It's much more than a job. Each of us has a unique story that brought us to Compass Oncology, but those stories usually share common themes of care, compassion, and commitment. No matter the role, each Compass team member serves in, the goal is the same: to provide the best care possible for each and every one of our patients. If this sounds like you, please reach out to us. We can't wait to hear your story. If you are a dedicated, team-oriented, patient-centered individual looking for an opportunity where you are proud of what you do, work hard, have fun, and go home at the end of the day knowing you made a difference in the lives of our patients; Compass Oncology is the place for you. Employment Type: Full-Time (40 hours), M-F Location: This role will sit at our Central Business Office in Vancouver, WA, but may require floating to our cancer clinics on occassion. Salary Range: $18.90- $32.01/hr **Final offer amounts are determined by multiple factors including candidate experience and expertise as well as internal employee equity considerations. Scope: Under general supervision, responsible for educating patient on insurance coverage and benefits. Assess patient's financial ability; may educate patient on assistance programs. Updates and maintains existing patient new insurance eligibility, coverage, and benefits in system. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and US Oncology's Shared Values. Responsibilities Essential Responsibilities: -Prior to a patient receiving treatment; obtains insurance coverage information and demographics; educates patient on insurance coverage, benefits, co-pays, deductibles, and out-of-pocket expenses. -Assess patient's ability to meet expenses and discusses payment arrangements. -May educate patients on financial assistance programs as well as identify sources and provide assistance with completing forms. Based upon diagnosis, estimated insurance coverage, and financial assistance, completes Patient Cost Estimate form. Completes appropriate reimbursement and liability forms for patient's review and signature. -Forwards appropriate information and forms to billing office. -Responsible for obtaining, from Clinical Reviewer, insurance pre-authorization or referral approval codes prior to each treatment. - Review patient account balance and notify front desk of patients to meet with -Ensure that patient co-pay amount is correctly entered into system (or conveyed), allowing front desk to collect appropriately -At each patient visit, verifies and updates demographics and insurance coverage in computer system according to Standard Operating Procedures (SOPs). -Stays current on available financial aid. Develops professional relationships with financial aid providers. Networks with financial aid providers to obtain leads to other aid programs. -Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient's records. -Maintains updated manuals, logs, forms, and documentation. -Performs Physical Therapy benefit investigations and insurance authorizations. -Performs additional duties as requested or assigned. Qualifications Minimum Requirements: Education: High school diploma or equivalent required. Experience/Training: -Minimum (3) years of patient pre-services coordinator or equivalent experience required. -Proficiency with computer systems and Microsoft Office (Word and Excel) required. -Demonstrate knowledge of CPT coding and HCPS coding application. -Must be able to verbally communicate clearly and utilize the appropriate and correct term

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