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Legacy Health Patient Access Representative in Vancouver, Washington

Legacy Health   

Patient Access Representative   

Equal Opportunity Employer/Vet/Disabled       

US-WA-VANCOUVER   

Job ID:

 24-37339 

Type:

 Regular Full-Time 

Salmon Creek Medical Ctr campus   

Overview   

 

You are the first face that patients see, and you set the tone for a personable, positive experience. In short, you are the face of Legacy.

 

As we strive to fulfill our mission of making life better for others, we need caring and capable individuals to assist patients in every aspect of their health care journey. As a Patient Access Representative, you will use your strong communication and interpersonal skills to collect insurance and other information from patients, help patients and families determine financial responsibilities, collect co-payments, and obtain required legal documentation for state and federal compliance regulations. Your ability to create accurate medical and financial records will benefit patients as well as medical professionals and staff.

 

Legacy Salmon Creek Medical Center

 

is Southwest Washington's most modern hospital, offering the latest technology in a setting designed for comfort and care for the whole family. We feature innovations in joint replacement, robotic surgery, pelvic health for women, cancer care, intensive care for newborns, neurosurgery, medical care for children and more.

 

 

 

Responsibilities   

 

The Patient Access Representative is the primary non-clinical contact for all hospital-based patient visits. Greets, registers, checks-in and admits patients depending on scope and service line.

 

Key duties include the collection of demographics, medical providers involved in the patient's care, medical decision makers, the verification of insurance/benefits, and determination of financial responsibilities. Assists patients and their families in determining active insurance coverage and provides information on accessing financial and insurance resources. Offers self-pay information and discounts as appropriate. Collects appropriate copayments, co-insurances, deposits and payments. Works in collaboration with most Revenue Cycle departments and each hospital's units/departments to create accurate medical and financial records. Collects and provides required legal documentation to meet State and Federal compliance regulations.

 

 

 

Qualifications   

 

Education:

 

High School diploma or equivalent required. A minimum of two years college education including satisfactory completion of college level Health Records coursework preferred.

 

Experience

:

 

A minimum of one year of healthcare experience or equivalent education in at least one of the following areas required: Patient Access, Medical Records/Health Information or applicable clerical support experience. Six months customer service experience required. Previous registrar and third-party payor experience preferred. An understanding of health plan and benefit structures preferred.

 

Skills:


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