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Job Information

PeaceHealth Patient Access Representative - Admitting in Vancouver, Washington

Description

PeaceHealth is seeking a Patient Access Representative - Admitting for a Per Diem/Relief, Variable position. Hourly compensation starts at $15.48, more depending on experience.

Summary

Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services.

Detailed Responsibilities

  • Assists with departmental coverage as needed.

  • Manages daily appointment schedules which may include reminder calls and calling all referrals.

  • May transport patients utilizing escort or wheeled transport equipment.

  • Pre-registers/registers patients with accurate patient demographic, financial data. Upon registration, address co-pay (including collections of monies), co-insurance, for scheduled appointment/procedure, etc. May register patients using a mobile cart that is taken into patient rooms or other areas.

  • Responds to customer’s inquiries.

  • Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorizations and/or referrals as appropriate prior to patient arrival.

  • Performs other duties as assigned.

Qualifications

Education

  • High School diploma or equivalent preferred.

Other Information

Experience/Training Requirements

  • One year of medical office or related customer service experience required.

  • Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding preferred.

  • Knowledge of insurance process and regulations preferred.

Other Skills/Requirements

  • Experience with Microsoft Office applications, including Word, Excel and Outlook preferred.

  • Must be able to manage conflict effectively and professionally.

  • Excellent time management skills, with an emphasis on meeting time sensitive deadlines.

  • Good customer service skills and good interpersonal skills.

Working Conditions

  • Work is performed under normal working conditions with adequate lighting and ventilation.

  • Ability to lift objects weighing 50 lbs. or less.

  • Duties require the ability to concentrate and pay close attention to detail (more than 65% of work time).

  • Work requires normal amounts of physical effort up to 33% of the time.

This position is represented by a collective bargaining agreement. There may be more than one opening on this posting.

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws.

REQNUMBER: PH-INFOR-937

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