Job Information
Career Path Services Outreach Specialist in Vancouver, Washington
Are you ready to help clients break the spirit of poverty through the dignity of work? Are you naturally gifted in networking and building relationships?
As part of the Next Success office serving youth age 16-24, the Outreach Specialist focuses on performing outreach and recruitment efforts. Working to serve Vancouver, WA and surrounding areas, the Outreach Specialist is responsible for outreach and networking activities within the workforce development system, which includes contributing ideas and leads for identifying new referral sources and providing the necessary follow up. This position is responsible for connecting with local community based and professional organizations to build and expand a pipeline of referrals into the services. This position will also assist the team in meeting with customers to assess needs and provide case management. Through networking and community outreach this role helps support the critical work of the Next Success and helps make an impact in the lives of youth and young adults. This position is full time and will be working on site in our offices at Next Success in Vancouver. Career Path Services values the power of experience and perspective, and endeavors to build upon this vital strength. We are passionate about building and sustaining a working environment of belonging for all of our staff and customers. We believe every member on our team enriches our culture by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We are committed to attracting, recruiting, retaining and advancing an engaged team that is responsive to the needs of our diverse clients.
KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS
The major responsibilities of this position include, but are not limited to:
Conduct internal stakeholder event planning exercise(s) to determine ideal Community-Based Organizations (CBO) partners.
Make initial contact on behalf of Next, with each target CBO and recruit customers and promote Next system services.
Support the development and expansion of marketing material and informational resources about Next programs and services.
Conduct market research and general labor market research to find answers about trends and outreach opportunities.
Connect with Youth serving organizations to ensure a smooth transition and establish a referral platform, including QR coded referral forms.
Provide culturally and linguistically appropriate services throughout the region.
Meet with job seekers and conduct interviews; identify employment barriers and refer to individualized services.
Conduct follow-up contacts with customers; gather feedback to ensure customer satisfaction.
Work alongside Next and community partners to learn about, and stay current with, their processes and systems to better communicate with customers.
Track engagement numbers at events both inside and outside the Next office; participate in presentations, hiring events, job fairs etc.
Gather, interpret and analyze timely, accurate and complete data input for tracking components, status changes, referrals and outcomes and define opportunities for improvement.
Travel to various community locations for all outreach purposes. .
Use our media channels to market for Next (Including but not limited to Instagram, Facebook, Tik Tok, LinkedIn and website) in conjunction with Next Branding guidelines.
Case management duties including participant recruitment, triage participant needs and determining program eligibility, connecting participants to available human services, customizing service plans
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