Work in Washington Veterans Jobs

Job Information

Compass Oncology Medical Scheduler - Diagnostic Imaging Prior Authorizations - Vancouver Cancer C in Vancouver, Washington

OverviewIt may sound cliche, but it is true. A career taking care of cancer patients is a calling for most all of us. It's much more than a job. Each of us has a unique story that brought us to Compass Oncology, but those stories usually share common themes of care, compassion, and commitment. No matter the role each Compass team member serves in, the goal is the same: to provide the best care possible for every one of our patients.Compass Oncology is searching for a Medical Scheduler - Diagnostic Imaging Prior Authorization. You will play a crucial role in how our patients experience the Cancer Care Continuum. The individuals that will find success in this role will be able to handle ever shifting priorities, are comfortable in scheduling software programs, and are able to function in a fast-paced environment, all while providing the best service to our patients.Employment Type: Full-Time, 40 HoursLocation: Vancouver Cancer Center (Vancouver, Washington)Scope: Under general supervision, is responsible for scheduling patient appointments and tests in an efficient and timely manner. Answers all incoming calls and directs calls to appropriate personnel. Serves as a liaison between patient and medical staff. May include outside scheduling and/or surgical scheduling responsibilities. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business StandardsResponsibilities Answers all incoming calls, assesses callers' needs, directs to appropriate personnel. Pages clinic personnel as appropriate. Obtains and communicates messages in an accurate and timely manner. Efficiently schedules new patients, patient referrals and returning patients in computer system in accordance with physician and/or office guidelines. For new and or referred patients, sets up in system with appropriate documentation and coding.Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel. Obtains and enters all authorization and correspondence relating to referrals in patients' charts and/or electronic medical records (EMR). Collects co-pays, deductible and other out of pocket amounts at time of visit. Maintains primary office scheduling template containing all physician meetings, satellite schedule, rounding and call coverage. Arranges for patients to have financial counseling as needed. Demonstrates an understanding of patient confidentiality to protect the patient and clinic/practice. Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested. Prepares correspondence, memos, forms and other typing as requested by supervisor.May schedule outpatient appointments/testing/surgeries and hospital admissions upon request. Obtains necessary pre-certification as required.May communicate to patient about surgeries or tests being scheduled and potential prep work needed, inquiring about test specifics from necessary parties and gathering patient information as needed.May be responsible for follow up on all pre-operative tests to ensure cleared for surgical procedure and communicates with physician and patients if further testing is required before surgery is performed. May be responsible for scheduling post-operative follow up appointments with Physicians.Where applicable, basic understanding of medical terminology for tests and surgical procedures, including coding and ability to look up codes specific to diagnosis, surgery and scheduling procedure. Qualifications Education: High school diploma or equivalent required. Experience/Training:Minimum (3) years of office experience, preferably in a medical office setting. Knowledge of medical terminology and coding required. Must have excellent communication skills, written an