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iQ Credit Union Loss Prevention Counselor I in Vancouver, Washington

Job Details Job Location Lending Center - Vancouver, WA Position Type Full Time   Salary Range $20.46 - $27.62 Hourly Job Shift Day Description Be part of something uniQue iQ Credit Union is a great place to work and grow and we're looking for people like you to join our exceptional team. At iQ, you'll find a healthy work-life balance, great benefits, an unwavering commitment to our members and the communities we serve, and a positive environment that empowers you to grow personally and professionally. We love where we work and we know you will, too! Essential Duties: In addition to payment arrangements, this may include skip payments, due date changes and/or restructuring loans. Collect assigned accounts using telephone communications, written correspondence and personal counsel. Assigned accounts will cover all levels of delinquency including recovery efforts on charged off accounts. Perform appropriate skip tracing as needed. Use professional collection efforts to maintain an acceptable delinquency ratio. Keep a current database on each assigned delinquent account. Work with repossession companies to locate, transport and liquidate Credit Union collateral as needed. Collect on negative share and checking accounts using telephone communication, written correspondence, and personal counsel. File legal documents (small claims, garnishments, etc.) and make court appearances as needed. Demonstrate strong regulatory knowledge applicable to this position and understand and comply with government regulations with particular emphasis on the Bank Secrecy Act (BSA), US Patriot Act and related regulations. Actively participate and fulfill expectations in the Credit Union Email Security Awareness Program as outlined in the Information Security Program Acknowledgement document. Qualifications Knowledge and Skills: Experience: One year to three years of similar or related experience. Education: A high school education or GED iQ offers a total compensation package for our totally exceptional employees. There's a reason we've ranked as one of top workplaces in the Pacific Northwest for the past seven years. We listen to our employees and continue to provide benefits that make a difference. Healthcare coverage iQ pays 100% monthly medical, dental and vision premium for you AND your dependent children. Saving for retirement iQ matches up to 5.5% of your 401(k) retirement dollars. Paid time off iQ offers 11 paid holidays plus vacation and sick time accruals. iQ encourages community involvement through paid volunteer opportunities. iQ uniquely offers a paid Cultural Enrichment Day to increase awareness of the diverse communities we serve. Investing in you iQ offers a student loan repayment match up to $100 per month. iQ supports you in advancing your education and knowledge through tuition reimbursement. iQ offers an annual match to amplify your nonprofit giving. See our full list of unique benefits: iQ Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

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