Job Information
Riverview Bank Loan Solution Development Supervisor - LOANO002251 in Vancouver, Washington
SUMMARY:
Responsible for Loan Operations Department lending systems administration, software support and integration, special projects, process improvement. This position will also manage ancillary lending support functions such as Quality Control, HMDA / CRA reporting, insurance tracking and general ledgers.
The pay rate for this role will be between $77,000 and $100,000 per year. The specific rate offered will depend on several factors including but not limited to applicants skills and prior relevant experience. Hired candidate may be eligible for healthcare benefits, 401K plan, short term & long-term disability coverage, life insurance, vacation & sick time, educational assistance, and several holidays. Certain roles are eligible for additional rewards.
ESSENTIAL DUTIES:
- - Support lending related software including but not limited Phoenix lending modules, Abrigo, Laser Pro, Encompass, Quest Soft, and ECM loan retention.
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``` - - ##### Oversee content within the lending systems to ensure system integrity, compliance with lending policy and regulatory requirements, and accurate reporting.
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``` - - ##### Serve as liaison between the bank and the vendor for system updates, new product knowledge, and any system maintenance issues.
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``` - - ##### Communicate system updates to department management team to ensure proper testing is executed, training is provided and/or procedures are updated, if applicable.
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``` - - ##### Represent the lending operations group and serve as the liaison with Information Technology, Business Stakeholders and inner departmental managers for special projects. Ensure lending projects are completed within required deadlines with progress communicated regularly to lending managers.
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``` - - ##### Research and execute software integrations for software optimization.
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``` - - ##### Identify methods, solutions and processes for improved efficiencies, cost savings and improved customer experience related to lending functions.
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``` - - ##### Manage departmental Quality Control, HMDA/CRA, monthly reports, general ledger balancing, and insurance tracking.
Additional Duties and Responsibilities:
- - ##### Communicate and/or train staff related to systems and process changes/updates.
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``` - - ##### Project friendliness and professionalism in both appearance and attitude when dealing with customers in order to present a positive Riverview Bank image.
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``` - - ##### Provide technical guidance and assistance to lending personnel.
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``` - - ##### Follow all Riverview Bank policies, state and federal laws.
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``` - - ##### Complete assigned training with passing scores.
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``` - - ##### Other duties may be assigned
RELATIONSHIPS:
- - ##### Daily contact with Chief Credit Officer and Loan Operations Manager to receive direction and interpretation on existing and new procedures.
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``` - - ##### Daily contact with co-managers and team members to ensure bank policies and strategies are executed properly.
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``` - - ##### Frequently confer with other departments providing assistance and coordination of loan projects, software assistance, and loan operations.