Work in Washington Veterans Jobs

Summary This position is assigned to the Division Office of Western Federal Lands Highway Division. Responsible for supporting and promoting the implementation of continuous quality improvement principles and practices for processes associated with planning, design, and construction. Additionally, the position monitors and evaluates the quality and effectiveness of work processes, using various mechanisms such as customer surveys, program analysis, and internal/external process reviews. Responsibilities As a Lead Management Analyst, you will: Serve as a Lead and the Division’s expert on the topics of process improvement, benchmarking and the FHWA strategic planning process and tracks and summarize Division accomplishments for the FLHD annual report. Advise and consult with the Division Director and Leadership Team on organizational management-related issues and their application to and effect on project and program delivery systems. Lead Division employee and customer surveys, evaluation and analysis of responses, and development and implementation of subsequent action plans. Communicate the relevance of quality management processes and activities to employees and management. Facilitate meetings across organizational boundaries through planning, action, feedback, and review. THE IDEAL CANDIDATE: The ideal candidate for this position has excellent communication and program management skills, is a team player, has experience in developing programs to improve the performance of an organization, and has experience in leading a wide variety of complex studies evaluating business processes and systems management. Ideal candidate will be comfortable with public speaking and facilitating. Requirements Conditions of Employment You must be a U.S.Citizen and eligible for consideration. You must meet specialized experience to qualify. Required documents must be submitted by the closing date. Submit application and resume online by 11:59 PM EST on the closing date. CONDITIONS OF EMPLOYMENT: SELECTIVE SERVICE: Males born after 12/31/1959 must be registered for the Selective Service. GOVERNMENT TRAVEL CARD: This position involves travel. A government contractor-issued travel card will be issued and must be retained for official business only. PCS/RELOCATION/RECRUITMENT: Permanent Change of Station (PCS), Relocation, and Recruitment Incentive authorization varies by position/selection and a service agreement may be required. TELEWORK ELIGIBILITY: This position may be eligible for occasional and/or regularly scheduled telework. The number of telework days approved will be determined by your immediate supervisor or manager following the agency’s telework policy and guidance. If participating in the telework program, you will be required to sign a telework agreement detailing agency telework policy requirements, working conditions, and expectations for the position. TIME-IN-GRADE: Federal applicants must have served 52 weeks at the next lower grade in the competitive or excepted service in the executive branch to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F. Qualifications To meet the minimum qualifications for this position, you must meet the specialized experience qualifications for the grade at which you are requesting consideration. To qualify for the Grade 13, you must have at least one year of experience equal or equivalent to the GS-12, it must include: Experience in analysis of key business processes, evaluating options and alternatives for making decisions and resolving issues. AND Experience effectively facilitating teams. AND Experience with strategic and performance planning, application of quality management principles and procedures to improve organizational performance. Specialized Experience must be measurable. Please do not use non-measurable terms such as variety, complex, difficult, etc. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Strategic Thinking () - Formulates effective strategies consistent with the business and competitive strategy of the organization in a global economy. Examines policy issues and strategic planning with a long-term perspective. Determines objectives and sets priorities; anticipates potential threats or opportunities. Quality Management - Knowledge of the principles, methods, and tools of quality assurance, quality control, and reliability used to ensure that a project, system, or product fulfills requirements and standards. Partnering - Develops networks and builds alliances; collaborates across boundaries to build strategic relationships and achieve common goals. Oral Communication () - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Written Communication - Writes in a clear, concise, organized, and convincing manner for the intended audience. Leadership - Influences, motivates, and challenges others; adapts leadership styles to a variety of situations. For all types of consideration, experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. For additional information about applying to Federal positions, please click on the following link: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/#url=e4 All applicants must meet all qualification requirements by the closing date of this announcement. Education Additional Information The Fair Chance to Compete for Jobs Act prohibits the Department of Transportation and its Operating Administrations from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Transportation by email at, FairChanceAct@dot.gov. To learn more, please visit our page at: The Fair Chance to Compete Act | US Department of Transportation This announcement may be used to fill additional positions if similar vacancies occur within 90 days of the issue date of the referral certificate.