Bonneville Power Administration IT Specialist in Vancouver, Washington
Summary This position is located in the End User Asset Management (JNRA), End User Services (JNR), Enterprise Technology Operations Services (JN), Information Technology (J), Bonneville Power Administration (BPA). The purpose of this position is to serve as an IT Specialist leading a variety of work related to the management of the Mobile Device Service which includes all related cellular and satellite hardware, software, and peripherals in the End User asset plan. Responsibilities As a IT Specialist, you will: Serve as a technical expert on matters related to the management and acquisition of cellular and satellite hardware, software, and peripherals in the End User asset plan. Provide authoritative advice, counsel, and guidance to IT staff and management. Plan, implement, and oversee the administration of the IT End User Asset Management request and approval process, procurement management, life cycle management, redeployment and disposal management. Provide training and guidance as needed to lower level staff and contractors to obtain accurate data collection and maintenance of End User asset records. Oversee the accountability for a large number of physical components of cellular and satellite equipment from acquisition through disposal. Make decisions related to device usage and disables, suspends, or deactivates service accounts as necessary and recovers and reuses existing devices to minimize costs to the business. Requirements Conditions of Employment When you apply you will be asked a series of questions to determine your eligibility for employment and your qualification for this position specifically. You must answer all of these questions completely and truthfully. Key Requirements: You must be a United States Citizen. This employer participates in the e-Verify program. Males must abide by Selective Service registration requirements. This position does not support remote work. You will be required to report physically to the official reporting worksite as specified by the supervisor, but no less than 2 days per pay period. Qualifications BASIC REQUIREMENT: Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. To meet this requirement you must demonstrate proficiency in each of the four competencies listed above as follows: GS-12: Advanced - You can perform the actions associated with each of these competencies without assistance. You are recognized within your immediate organization as "a person to ask" when difficult questions arise regarding each of these competencies. Focus is on broad organizational/professional issues; You have consistently provided practical/relevant ideas and perspectives on process or practice improvements which may easily be implemented; You are capable of coaching others in the application of each of these competencies by translating complex nuances relating to each competency into easy to understand terms; You participate in senior level discussions regarding these competencies; You assist in the development of reference and resource materials in these competencies. SPECIALIZED EXPERIENCE REQUIREMENTS: A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-11) in the Federal service. Specialized experience for this position is defined as: 1) planning, implementing, and evaluating activities related to the acquisition of all hardware, software and peripherals in the End User asset plan, including defining requirements, establishing priorities, and budget planning; 2) providing advice and guidance on a wide range and variety of complex IT issues; and 3) preparing management briefings on assigned programs and projects. Administration and Management Information Technology Program Management Network Management Oral Communication Project Management Writing "Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Time-in-Grade: Current Federal employees must meet time-in-grade requirements by the closing date of this announcement to receive consideration. CTAP candidates: To be considered "well qualified" you must meet all of the requirements as described in this section. You must meet all qualifications and eligibility requirements by the closing date of this announcement. Education There are no specific education requirements or substitution of education for experience for this position. Additional Information The U.S. Department of Energy fosters a diverse and inclusive workplace and is an Equal Opportunity Employer. Veterans and persons with disabilities are encouraged to apply. For more information, please visit the links at the bottom of this page or visit the FedsHireVets website. More than one selection may be made from this vacancy announcement. Some positions may require completion of a probationary period of up to 1 (one) year. Many positions require successful completion of a background investigation. All males born after December 31st 1959 must abide by laws regarding Selective Service registration. To learn more about this law, visit the Selective Service web page, Who Must Register. If you are not registered and don't have an approved exemption, you will not be eligible for employment with the Federal government. EEO Policy: http://www.usajobs.gov/eeo Reasonable Accommodation Policy: http://www.usajobs.gov/raps Veterans Information: http://www.usajobs.gov/vi Telework: www.telework.gov Selective Service Registration: http://www.sss.gov/ BPA strives to ensure a safe, positive, inclusive work environment, supported by Leadership Behaviors. For more information on Leadership Behaviors visit: www.bpa.gov/goto/LeadershipBehaviors We also understand the importance of work/life balance and offer a variety of programs and policies designed to create more flexible, responsive work environments supportive of commitments to community, home and family members. BPA also supports employees' overall wellness through its Be Well program, which helps employees adopt healthier lifestyles and feel better about their work/life balance. The program supports five key areas of life: career, community, financial, physical and social.