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Vancouver Housing Authority Housing Specialist - Coordinated Outreach in Vancouver, Washington

Are you passionate about making a difference in the lives of individuals and families experiencing homelessness? Do you thrive in a collaborative, flexible environment where compassion and empathy are at the forefront of everything you do? If so, we invite you to join our dedicated team at the Council for the Homeless (CFTH) as a Housing Specialist - Coordinated Outreach! 

CFTH operates the Housing Solutions Center (HSC), our community's one-stop access point for over 40 housing assistance programs, including emergency shelter, homelessness prevention, and programs designed for specific populations such as families or unaccompanied youth. The Housing Specialist - Coordinated Outreach position works with individuals and families that are homeless with a focus on those living outside or in systems of care, to navigate through the coordinated assessment process from entry, to diversion and/or housing placement. Housing Specialist -- Coordinated Outreach also works closely and collaboratively with partner agency outreach teams to understand referral needs and identify those eligible for program.

Your skills and experience will support our mission as you: 

  • Collaborate flexibly to ensure access to coordinated entry and resources for those in need while applying a trauma-informed, equity-focused, proactive, client-centered approach ensuring confidentiality. 
  • Meet and engage with homeless individuals and families in various locations as needed to guide them to shelter, housing programs, diversion coaching, and financial assistance.
  • Create and maintain accurate files and data entries while working with participants, agencies, and funders to ensure eligibility and documentation accuracy.
  • Provide outreach services during evening and at least one weekend day based on a regular schedule. 

Pay and Benefits

  • The starting salary for this position is $26.24 per hour. In compliance with the Equal Pay & Opportunities act, the full salary range for this position is $26.24 - $31.49 per hour.
  • Bi-lingual pay differential.
  • Full-time, non-exempt position working 40 hours per week, 8:30 am - 5:00 pm Monday - Friday. May be required to work a few hours on weekends and holidays when needed.
  • 100% employer-paid medical, dental, vision, life insurance, short-term and long-term disability insurance for the employee only.
  • Benefits package also includes 9.03% paid into WA PERS by employer, 12 company paid holidays, and generous paid time off and separate sick time accrual.
  • Meaningful work that addresses affordable housing and homelessness in our community.

Requirements

  • At least four years' experience working directly with people who are low income and/or homeless or equivalent.
  • Experience working with diverse populations, including those who are symptomatic in their mental health and/or substance use.
  • Commitment to ensuring there is equitable access to the local homeless crisis response system for all who qualify for assistance.
  • Experience with public speaking, providing presentations and facilitating meetings.
  • Strong organizational, communication and time management skills.
  • Valid driver's license and access to automobile required.
  • Strong cultural awareness and humility.
  • Proficient with Google Drive and Microsoft Office Suite, with strong computer skills.
  • Experience with de-escalation and crisis intervention on the phone or in-person.

Preferred Education & Experience

Lived experience as someone who is low-income or homeless.

Bachelor's/Master's Degree in Social Work or related field.

Writes, signs and/or speaks a language(s) other than English that is represented in the diverse community served.

Supervisory experience.

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