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JLL Facilities Coordinator in Vancouver, Washington

Facilities Coordinator Pay: 52,000.00 JLL is seeking a Facilities Coordinator to join our Account Management team in Portland, Oregon. This position will provide superior client services and contribute to the growth of the team and overall success of the Account. This position will allow for enhanced professional and personal skills and will be assisting in the overall Account success related to JLL Contractual KPI targets. Provide management services for all subcontracted and managed suppliers ensuring services are delivered consistent with agreement terms. Janitorial, vending services, etc. Assist with receiving and dispatching of work requests to technical staff, vendors, landlord or other service providers. Assist with the coordination and scheduling of maintenance activities Manage and coordinate work with 3rd party vendor including tracking work order completion, vendor and client follow up and validating/approving subcontractor invoices Ensure all site management and operations practices are in compliance with company, (MSA) Master Service Agreement requirements, and client standards Communicate/Escalate with appropriate parties (client, vendors, etc.) as needed Cultivate and maintain a positive working relationship with client representatives (JLL or external) and service providers Assist Account Manager with tactical planning for the regional facilities team's goals and objectives Recommend continuous quality improvement practices Manage third party COIs & Manage landlord related issues Establish & coordinate access into necessary applications, as needed Purchasing, as necessary Provide support for guests, visitors and employees at client locations Act as an interface with client, visitors and guests. Work collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation Assist in resolving problems associated with all building services including; janitorial, food service, coffee services, parking, vending, badging, conference rooms, cubes, as well as, interior and exterior furnishings, fixtures and equipment Coordinate special events in support of client or Jones Lang LaSalle Provide support for meetings and conference room reservations, as needed and directed Provide facility specific assistance to the project management team as needed or requested Ensure delivery of committed services and overall satisfaction with Jones Lang LaSalle performance Demonstrate leadership, responsiveness and creativity in finding solutions for service delivery Read and understand the applicable Service Level Agreements. Help to achieve the Key Performance Indicators and scores favorably on the client satisfaction surveys Ensure appropriate follow up with customers Provide direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption, as needed Other tasks as necessary Requirements: Superior customer service skills and orientation Ability to maintain professionalism at all times under stressful situations Ability to plan and manage work under time constraints Ability to multitask and work without direct supervision Proficient in MS Office, possess strong written, verbal and people skills Strong organizational skills and collaborative style needed Strong attention to detail Self-starter and team player Communicate professionally in a clear and concise manner (verbal and written) Demonstrate highest professional standards of behavior and follow the JLL Code of Ethics Policy Flexibility with working hours Preferred Knowledge: Corrigo CMMS Experience MS Office Reporting Experience

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