Flux Resources LLC Enterprise Customer Success Manager, Onboarding in Vancouver, Washington
Enterprise Customer Success Manager, OnboardingOur client is hiring for an Onboarding Manager in Denver to work at the forefront of providing exceptional experience to our partners. Passionate problem solvers who are able to think quickly on their feet and are excited about building and delivering proactive solutions for providers making a difference in the lives of hundreds of patients are right up our alley.Position Responsibilities [What you'll do]:Manage post-sale activity through relationship building, analytical reporting, and product evolutionCultivate provider partnerships through proactive success initiatives including Quarterly Business ReviewsRespond to clinic partners needs with warmth, empathy, and a customer-first dispositionBecome a subject matter expert on solutions, applying your growth mindset to learning alongside an evolving team and productNurture and expand our client's relationship with healthcare partnersAct as the "voice of the customer", collaborating with our product, engineering and sales teams to create proactive solutions for our partnersBring energy and creative problem-solving to every client interactionContribute to the cultural foundation of a growing team from the ground upPosition Requirements [What you'll bring]:Have demonstrated experience working in a customer-first organization (bonus points if that was in the healthcare space)Are confident in managing evolving priorities and riding the waves in high-growth environments, with a natural knack for organization, prioritization, and triaging tasks with easeExperience a strong sense of ownership and are confident in meeting deadlines and maintaining communication in remote work relationshipsDemonstrate analytical problem solving skills, proactively creating and delivering on metrics for platform and partner successAre passionate about being part of a team that values creating an inclusive, engaging environment for all of its membersFlux Resources, LLC is proud to be an AA/EEO employer and we are committed to engaging with diverse populations. It is our priority to be a leader in creating a workforce that represents the citizens we serve. While providing EEO self-identification information is voluntary, we encourage you to do so as it is pertinent to our commitment of creating a diverse workforce.All candidates will receive consideration without regard to characteristics protected by applicable local, state or federal law such as race, color, sex, age, religion, national origin, physical or mental disability, pregnancy, marital status, veteran or military status, genetic information, gender identity, or sexual orientation.FLUX Resources, LLC. wants to ensure applicants who apply for jobs electronically are informed of their equal employment opportunity (EEO) protections as part of the application process through the and posters. In addition, you can review the .If you are a qualified individual with a disability or a disabled veteran you have the right to request an accommodation, which can be done by e-mailing us at and providing us with your name and contact information.Flux is an Equal Opportunity Employer that values diversity in our workplace. We welcome all qualified applicants regardless of race, color, sex, age, religion, national origin, physical or mental disability, pregnancy, marital status, veteran or military status, genetic information or sexual orientation.