Job Information
Riverview Community Bank Client Relationship Banker - Orchards in Vancouver, Washington
Description
You will find a lot more at Riverview Bank! Finding a place to grow, contribute and make a difference is what you will find working with us – it’s about you! We are looking for team members with vision, leadership, and that special can-do spirit. Riverview Bank strongly believes in investing in our team members, and in the communities we serve.
SUMMARY
This position is primarily responsible for supporting a retail branch, or other branches as needed, in the opening of deposit accounts (commercial and personal), gathering documentation for retail and commercial loans and reviewing financials for current and prospective clients. This position should be able to manage long-term relationships with clients and prospects. This position is also responsible for efficiently processing client deposit transactions while following bank policies and procedures.
ESSENTIAL DUTIES:
Works with existing clients and prospects to open Consumer and Commercial deposit accounts.
Provide outstanding service and use problem solving skills to satisfy client needs (may be in person and/or via telephone).
Works with clients to efficiently process transactions while following bank policies and procedures.
Works with the Branch Manager, CSM, CSR, Commercial Lender, or clients/prospects, to collect all necessary supporting documentation for both Commercial and Consumer Loans and Deposit products.
Ensure timely analysis of financial reports/documents from clients that are required to comply with established loan policies and procedures.
Properly communicate the banks Consumer, Commercial, Merchant Bankcard, Cash Management and Mortgage products.
Be able to successfully meet assigned sales goals by selling Consumer, Commercial, Merchant Bankcard, Cash Management and Mortgage products and services.
Lead the branch team as the champion for branch sales and service promotions.
Work with CSR staff to coach, educate and mentor for improved sales of products and services to clients and prospects.
Process, record, track and verify various reports and forms accurately.
Participate in community events and promote Riverview Bank’s values, products, and services to increase visibility in local communities.
Understand and observe laws and regulations that relate to Retail and Commercial Banking.
Work with existing clients and prospects as required to receive other information as needed.
Additional duties and responsibilities:
Projects, professionalism in both appearance and attitude when dealing with clients.
Coordinates, when necessary, with other departments or external contacts.
Participates in and completes all required training modules with passing scores.
Follows all state and federal laws, and all Riverview policies and procedures.
Other duties as assigned.
RELATIONSHIPS
Frequent contact with Supervisor to receive instruction and direction.
Maintain strong working relationship with other areas of the Bank.
Daily contact with clients and prospective clients in helping fulfill banking needs.
Maintain strong working relationship with Commercial Lenders and peers in the lending area as well as other support areas.
Maintains contact with clients to ensure that service levels are appropriate.
Occasional contact with members of professions with whom incumbent must consult from time to time, i.e., attorneys, accountants, and other financial intermediaries.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or four years of related experience and/or training or equivalent combination of education and experience.
SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of individuals utilizing communication in English, Ukrainian and Russian languages.
Ability to communicate with lenders and build strong working relationships.
Ability to add, subtract, multiply and divide in all units of measures, using whole numbers, common fractions, and decimals.
Ability to promote the sale of products and services through verbal recommendation.
Ability to offer flexibility in a changing work environment.
Ability to read, analyze and interpret business and personal financial statements and tax returns.
Ability to understand bank lending policy and governmental regulations.
Ability to resolve, with some assistance, day-to-day problems, and deal with a variety of issues that may arise in working with customers.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Basic skills associated with the general use of computers and business office equipment.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms in accessing and working with files. The employee is occasionally required to stand, walk, and stoop, kneel, crouch, or crawl. The employee may be asked to move files, boxes, or small pieces of furniture and must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision in working with written forms and computers.
WORK ENVIRONMENT
While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock in working with standard office equipment indoors. The noise level in the work environment is usually moderate.
COMMENTS
In supporting the accomplishment of company and departmental goals, it is the employee's responsibility to do all that is necessary to provide quality service to customers and fellow employees while furthering the positive image and interests of Riverview Bank. It is also the employee's responsibility to continually strive to maximize personal growth.
The starting rate for this role is $21.50. The specific rate offered will depend on several factors including but not limited to applicant’s skills and prior relevant experience. May be eligible for healthcare benefits, 401K plan, ESOP, short term & long-term disability coverage, life insurance, vacation & sick time, educational assistance, and several holidays. Certain roles are eligible for additional rewards.
Qualifications
Skills
Preferred
MATH: Expert
Presentation Skills: Expert
Sales: Expert
Technical Writing: Expert
Education
Required
High School or GED or better
Years Exp 4 or better in Related experience or training
or a combination of education and experience or better
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)