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Billing Specialist

Why Work for Audigy?

Everyone who works at Audigy has a direct impact on the company and the people we work with. Our mission is to help our clients and their employees achieve their personal, professional, and financial goals through their business. Our passion is helping others realize their potential, and our success is achieved by helping others achieve a higher level of success.

Culture

We are looking for someone who is willing — nay, eager — to be an active participant in a professional and people-first culture. As a member of the Billing & Collections team at Audigy , we’re looking for someone who demonstrates the traits and values we hold in high regard: Be a team player, embrace and overcome adversity, and always have a strategy and a plan. Someone with exceptional dedication to delivering to our clients (members) the best experience and highest-quality work. Someone who fosters and thrives in generous-spirited collaboration and teamwork. On this team — whether we succeed or learn how to do it better next time — we do it together. 

If you have a passion to be part of a team that is changing lives, apply now.

Pay range is $21–$23 per hour, DOE, and includes the following benefits:

• 401(k) w/company match

• Parental/family leave w/transition-back-to-work benefit

• Medical/dental/vision

• Hybrid work environment (work-in-office required quarterly)

• Daycare Flexible Spending Account

• PTO/paid holidays

• Free gym membership to Cascade Athletic Club

• Education reimbursement

• Hearing instrument benefit

• And more…

POSITION SUMMARY:

Are you an experienced medical biller who thrives in a fast-paced and ever-changing environment? If yes, Audigy could be right for you. We’re looking for medical billing specialists with strong attention to detail and 2+ years of experience in primary care or specialty medicine billing. You would be managing accounts receivable, researching, resolving insurance claims, and working with a strong team focused on providing top-notch customer service.

PERFORMANCE OBJECTIVES:

• Extracts all information needed to complete daily billing process from patient records

• Operates a computer and uses various billing systems and software to transmit clean claims to third-party payers nationwide

• Inputs data and transmits insurance claims accurately, either directly or through billing software

• Follows up with insurance companies and ensures claims are paid/processed

• Resubmits insurance claims that have received no response, are not on file, or have been denied

• Works with other staff to follow up on accounts until zero balance

• Answers routine inquiries related to claim status and account balance

• Maintains required billing records, reports, and files

• Answers telephone, documents call notes, and provides actionable and accurate billing information

• Communicates effectively with practice staff and third-party payers regarding payment policies and financial obligations

• Participates in educational activities and enhances knowledge and skills to keep up to date on current coding changes, fee schedules, and applicable state and federal programs as they relate to claim submission

• Observes policies and procedures related to federal privacy regulations, health records, release of information, retention of records, and statute of limitations for claim submission

• Maintains strict confidentiality, ethical conduct, and professional etiquette

• Covers for other office functions as requested

• Performs other related duties as directed or assigned

CAPABILITIES:

• Strong attention to detail

• Maintains a positive professional attitude and ability to work well as part of a team

• Ability to work independently

• Must demonstrate excellent written, verbal communication, and problem-solving skills

EDUCATION & EXPERIENCE:

• Experience in medical insurance billing (required)

• Certificate in medical insurance billing, associate degree, or equivalent in work experience and continuing education (preferred)

• Knowledge of medical and insurance terminology (required)

WORKING ENVIRONMENT:

• Hybrid work environment (quarterly in-office attendance is required, with additional days as necessary for meetings and events)

• Full-time position working Monday-Friday, 8:00 AM-5:00 PM

PHYSICAL REQUIREMENTS and WORK DEMANDS:

This position will spend long hours sitting and using office equipment and computers, which can cause muscle strain. This position will also have to do some lifting of supplies and materials from time to time.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, hybrid schedule, and activities may change at any time with or without notice.

We encourage you to apply

Even if you don’t match all the above-mentioned skills, we will gladly receive your application if you think you have transferable skills. We highly value a mindset, motivation, and energy that aligns with our core values to not only ensure growth for you but for your team and the wider GN organization as well.

We are committed to an inclusive recruitment process

Audigy welcomes applicants from all backgrounds, and applicants will receive equal consideration for employment. Audigy helps its members and their teams realize and achieve their personal, professional, and financial goals through the success of the business. We deliver impact for our teams, our members, and their patients through partnership, leadership, and commitment. Audigy is part of GN Group, which operates in more than 90 countries across the world. Founded in 1869, GN Group today has more than 6,000 employees.

View the Pay Transparency Nondiscrimination Provision .

E-Verify:

GN participates in E-Verify. View the E-Verify poster here . View the Right to Work poster here .

Disability Accommodation

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please email PeopleCulture@audigy.com . This email is provided for the purpose of supporting applicants who have a disability that prevents them from being able to apply online. Only emails received for this purpose will be returned. Emails left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

#LI-Audigy

GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts.

GN was founded more than 150 years ago with a vision to connect the world. Today, inspired by our strong heritage, GN touches more lives than ever with the broadest portfolio of products and services in our history – fostering a sense of community, openness, and understanding.

By listening to customers and combining our unique expertise in the human ear, audio, video, and speech, wireless technologies, software, and miniaturization, we transform what it takes to bring people closer to what is important to them.

The GN-owned brands that are responsible for bringing these technologies to life:

• Medical grade hearing technology: ReSound (https://www.resound.com/en) , Beltone (https://www.beltone.com/en) , Interton (https://www.interton.com/en) , Jabra (https://www.jabra.com/hearing)

• Professional collaboration: Jabra (https://www.jabra.com/) , BlueParrott (https://www.emea.blueparrott.com/) , FalCom (https://falcom.gn.com/)

• Gaming, calls and media: SteelSeries (https://steelseries.com/) , Jabra (https://www.jabra.com/)

Founded in 1869, the GN Group employs 7,000 people and is listed on Nasdaq Copenhagen (GN.CO). GN’s solutions are sold in around 100 countries across the world.

If you would like to learn more about us, visit our homepage gn.com or click on our different brands. You can also connect with us on LinkedIn (https://www.linkedin.com/company/gn-store-nord/) , Facebook (https://www.facebook.com/gnstorenord/) and Twitter (https://twitter.com/gnstorenord) .