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Clinical Solutions Consultant

As our Clinical Solutions Implementation Consultant for the Diagnostic Cardiology Solutions (DCS) team, your responsibilities include the planning and delivery of clinical workflow and clinical education and training, as well as system go-live support for customer-facing engagements across the DCS portfolio of products. Clinical Consultants also install/configure devices in the hospital environment.

Your role:

• Pre-sales consultative approach to ensure that optimal training services and subscriptions are included as part of overall solution. Developing and implementing clinical training plan in partnership with CSWC, CSPM, local sales and service teams.

• Developing and maintaining long term customer relationships in support of recurring revenue strategy, ensuring successful clinical and physician adoption of Philips solutions, and serving in a consultative role with the customer throughout the solution delivery & implementation to provide for a smooth, effective and successful implementation of Philips solutions.

• Configuring or managing the configuration of various components and software revisions of complex Philips solutions to accommodate Application and/or operational workflow in the customer’s environment, and guides the customer in the testing of workaround, clinical integration, and new functionality of Philips solutions.

• Analyzing the customer’s existing workflow and facilitating proper change management in the clinical or operational environment, ensuring proper testing of the system and establishing a comprehensive training plan to provide for a smooth transition of the solution to the customer.

• Identifying application issues, investigating and resolving issues or identifying potential defects, documenting and submitting those according to standard processes.

You're the right fit it:

• You have a Bachelor's Degree in Nursing or a related science plus 5 years of clinical experience or equivalent combination of education and experience, or a Master’s degree with>3 years of related experience. Ideal Certifications : Certified PM (PMP), Nursing Informatics, Healthcare Administration, Change Management.

• Your skills include:

• Clinical teaching/in-servicing experience, exceptional communication and presentation skills

• Philips Product Knowledge strongly preferred (Holter/cardiographs- TC70, TC50/ST80i Stress System/iECG).

• Flexibility and tolerance of ambiguity, project management, high comfort level with technology and informatics concepts, detail oriented and organized and possess the ability to be managed remotely.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Clinical position.

• Ability to travel throughout the west zone 80% of the time.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is a Field role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

• Learn more about our commitment to diversity and inclusion.

Philips Transparency Details

The pay range for this position is $76,000 to $154,000

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.  

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran