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The College Board Senior Director, Talent Business Partner in Tumwater, Washington

About the Team The Talent team at College Board shapes the workforce that positively impacts millions of students. We\'re a close knit, dedicated team of \30 people passionate about facilitating a strong experience for our \1,600 employees. We pride ourselves on being end-user focused, using data to solve problems, innovating to find a new way, communicating directly and honestly, and having fun. Our 5 Business Partners work closely with our Talent Acquisition, Talent Enablement, and Talent Operations groups. About the Opportunity The Talent Business Partner is a people strategist bringing expertise on how to best hire, engage, grow, and retain exceptional, diverse talent. You offer both counsel and thought partnership to our leaders and meaningful support directly to employees. When our employees and teams thrive, it\'s because of your impact. You will report into the Executive Director of Talent and are expected to cast a vision that keeps with larger divisional and organization goals. You\'ll laterally manage people and processes to drive the below work forward: Drive strong divisional performance in partnership with Division leaders (20%) * Support managers to develop strong cultures, set clear expectations, and give consistent feedback so their team members can thrive * Work with managers to identify and accelerate action with struggling performers; ensure clear feedback loops that give all staff a chance to succeed; ensure that a high bar is maintained by actively helping transition out those who are not able to meet the performance bar * Partner with our talent enablement team to develop and roll out just-in-time tools, modules, and models of excellence that develop a culture of learning within the division * Support employee onboarding and offboarding to maximize employee satisfaction and gain valuable learnings about how to improve performance and employee experience Ensure an engaged, inclusive team and culture (20%) * Work with leaders to analyze data trends (Gallup, 360s, etc) and develop insights * Identify and prioritize strategies that directly address identified opportunities and challenges * Drive accountability with client leaders against action plans Support organizational design, hiring, and talent planning efforts (20%) * Support organizational design efforts of division, ensuring teams are structured to optimize outcomes and engagement * Partner with Director of Talent Operations to ensure roles are leveled in a way that accurately represents the demands of the roles * Guide senior leaders on succession planning, ensuring we have a strong, diverse talent bench * Work with managers to identify and accelerate action with top performers; ensure we continue to challenge and support these colleagues (including but not limited to helping find pathways for advancement across College Board) * Where applicable, coach senior leaders to develop career tracks that will enable mobility and engagement Effectively mitigate risk (20%) * Proactively coach and help managers de-escalate tense, sensitive situations while modeling calm, professional behavior, engaging Legal when a sensitive situation involves legal issues * Conduct effective, thorough and objective investigations at the direction of and in consult with Legal * Quickly and sensibly handle disciplinary action, consulting Legal for terminations and any disciplinary action in which legal issues arise Reinforce organizational policies and lead other strategic projects as needed (10%) * Internalize organizational policies and procedures and reinforce these with employees