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Job Summary

This position is open until filled; however, to ensure consideration, applications should be received by October 4, 2024 at 4:30 p.m.  

Are you an effective problem-solver with a passion for administrative support? King County Housing Authority (KCHA) is seeking a Management Analyst to join our Housing Management department. 

This position is vital in gathering, analyzing, summarizing, and presenting data across multiple software platforms. The ideal candidate will provide exceptional internal customer support, assist department leaders with administrative tasks, and troubleshoot various challenges. This role requires a proactive problem solver who can effectively communicate and adapt in a dynamic environment. This will be a hybrid role with occasional time spent at our Central Office in Tukwila, WA.    King County Housing Authority (KCHA), an independent municipal organization is a high performing nationally recognized leader in affordable housing. To learn more about KCHA and our Mission visit this link{rel="nofollow" tabindex="0"}.    

Essential Functions

The Management Analyst:

• Data Analysis & Reporting: Gathers, analyzes, and presents data from multiple software platforms to support departmental decision-making. Performs data analysis for creating operational program reports; researches and gathers statistics and data to prepare management reports; researches and analyzes policies and procedures for the department.
• Problem-Solving: Identifies and troubleshoots problems, offers innovative solutions to enhance efficiency and effectiveness.
• Customer Support: Provides internal customer service, addresses inquiries and resolves issues efficiently.
• Vendor Management: Collaborates with software vendors to ensure effective solutions and services; manages relationships to support operational needs. Interacts with various agency groups and associates to review and approve required documents, reports and maintains database.
• Financial Administration: Processes and pays invoices accurately and in a timely manner; generates rent statements, makes adjustments to tenant accounts, processes write-offs, and manages repayment accounts to ensure accuracy and compliance.
• Project Management: Manages special projects and assignments that require research, justification, and recommendations in support of policy and/or procedure change considerations; engages in developing new streamlining operational procedures; gathers and compiles information from Housing Authority staff.
• Collaboration: Works closely with various departments to gather insights and share findings, fostering a collaborative work environment. Works collaboratively across departments and agencies; represents the Housing Authority at housing conferences, meetings, and project grand openings.
• Administrative Support: Assists department leaders with various administrative tasks, ensuring smooth operations and timely execution of projects.

•  Documentation & Communication: Prepare memos, maintains accurate records of processes, findings, and recommendations to support continuous improvement.

   

Qualifications and Competencies

[Experience & Education:]{.underline}[ ]{.underline} 

Associate's degree in business, finance, math/science, or related field [AND]{.underline}

Moderate experience in public or nonprofit sector with focus in data analysis, administrative support, housing authorities and public housing, housing program financing and/or funding, project management, grant writing and management, contract management, cost-estimating* [OR]{.underline}*

An equivalent combination of experience and education that provides the necessary knowledge, skills, and abilities to perform the essen