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As the nation's largest community credit union, we begin every day focused on delivering superior financial products and services for our 1.3 million members and more than $30 billion in managed assets. Our work has an economic impact as we support our members' financial goals. We are unapologetic about being devoted to our members and the communities we serve. Our business is guided by our people helping people philosophy – which includes our team members.

BECU has been in business for more than 85 years, driven by unwavering core values and a dedication to improving the communities we serve. While we have a rich history, the future of our company, accelerated by business and technology transformation, is even brighter. There's never been a better time to work for BECU.

To learn more visit becu.org/careers.

PAY RANGE

The Target Pay Range for this position is $164,200.00-$200,600.00 annually. The full Pay Range is $127,900.00 - $237,200.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

BENEFITS

Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company’s 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here .

IMPACT YOU’LL MAKE:

The Director of Retail Delivery Strategy is tasked with implementing the strategic plan for the retail channel and overseeing innovations and growth initiatives. This role manages the execution of key retail strategies, ensures alignment across divisions, and fosters collaboration to achieve set goals. The director also handles relationships with key vendors, oversees retail communications, and develops a highly engaged retail team.

WHAT YOU’LL DO:

• Strategic Project Delivery : Direct the execution of strategic projects and initiatives, ensuring alignment across divisions and the enterprise.

• Innovation and Technology : Lead the implementation of innovative solutions guided by industry trends in retail.

• Logistical Oversight : Oversee the logistical execution of key retail strategies, including project work and strategic direction.

• Goal Planning : Facilitate goal planning, OKRs, SWOT analysis, and ensure alignment with division and Credit Union priorities.

• Resource Prioritization : Support capacity planning and resource prioritization for key initiatives within the retail division.

• Strategic Storytelling : Drive division prioritization through impactful storytelling and the development of strategic business cases.

• Presentation : Present information on initiatives to all organizational levels, including executive leadership, management, staff, and external contacts.

• Budget Management : Oversee budget planning and monitoring for key initiatives, including forecasting, expense remediation, and branch-level P&L analysis.

• Team Engagement : Oversee programs and communications to build a highly engaged retail delivery team.

• Vendor Management : Manage relationships with Co-Op and Shared Branching to ensure excellent service and products for members.

• Operational Planning : Develop an operating plan and budget, including compensation projections for all areas of responsibility.

• Staff Development : Provide ongoing coaching, mentoring, and training to staff, conduct personnel evaluations, and provide feedback.

This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered.

Qualifications :

Minimum Qualifications

• Bachelor's degree in business or related field or equivalent experience; advanced degree preferred.

• Minimum five years of people leadership experience.

• At least eight years of experience in the financial industry with increasing responsibility.

Desired Qualifications:

• Preferred five years in operations management, project management, and technology implementation.

• Strong storytelling skills for presentations at all organizational levels.

• Excellent tactical and strategic planning skills.

• Experience with cross-functional teams.

• Analytical skills to synthesize complex information and present it clearly.

• Proficiency in change management, project management, and strategic planning.

• Ability to manage multiple deadlines in a fast-paced environment.

• Effective leadership and negotiation skills.

• Excellent communication, collaboration, and stakeholder management abilities.

• Capability to lead teams through transformational change in a dynamic environment.

JOIN THE JOURNEY

Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don’t just fill a role, but fuel the growth and success of BECU? This is more than a job – it’s a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU.

Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let’s achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now.  #BECU #YourGrowth #BECUJourney

EEO Statement:

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

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From our very beginning, BECU has been about people helping people. As a financial services cooperative, our purpose has and always will be the same: we work together to best serve our members and improve the financial well-being of our community. More than 80 years and one million members later, we're still rooted in our values, practices and mission - and even more passionate about our future.

As one of the nation's leading credit unions, we're not driven by profit. We're owned by our members and their interests are at the core of everything we do. Now we're growing faster than ever before--but we'll never forget our roots. To continue doing right by our members, we believe we must first do right by our people. Here, you'll receive the resources and support you need to learn, grow and build a meaningful career. Because we know it's our people who make us special.