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Continental Mills Customer Logistics Specialist - CUSTO001461-00001 in Tukwila, Washington

About the PositionContinental Mills is looking for a Customer Logistics Specialist. This person will contribute to Continental Mills continued success by providing the highest level of customer order management services to Continental Mills customers, providing value added solutions to meet customers supply chain needs most efficiently, and working effectively in a team-based environment. This person will receive and process orders, proactively identify opportunities to improve our service to our customers and make recommendations accordingly.Essential Duties and Responsibilities Other duties, responsibilities, and activities may change or be assigned at any time.Create/maintain excellent relationships with internal and external customers.Proactively identify opportunities to improve the flow of product from Continental Mills to our Customers.Support Product Development Projects.Effectively and efficiently manage all day-to-day order management activities for assigned customer base.Proactively identifies and resolves service issues, coordinating as necessary with Carriers, Distribution, Warehousing, Production, Quality and Accounts Receivable.Remain current on customers supply chain requirements.Prepare export documentation, commercial invoices, NAFTA certificates and Bioterrorism documentation and coordinate with export freight forwarders.Perform vendor managed inventory duties as assigned. Includes forecasting, joint goal setting, and managing activities across Supply Chain Planning, Sales & the Customer, both Buyers & Supply Chain personnel.Position RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals qualified with disabilities to perform the essential functions.Strong communication skills.Strong technical skills in order management, replenishment, and data synchronization.Ability to develop and assimilate data to maximize CM execution in the areas of customer service and data synchronization.Proven knowledge of MS Office (Word, Excel, and Power Point).Commitment to continued self-development and learning.Strong customer service orientation.Ability to make decisions based on CM parameters and guidelines.High energy. Assertive, energetic, and a self-starter.Flexible and able to respond to shifting priorities.Strong attention to detail.Team player who will pitch in as the opportunity arises.Ability to travel as business need require.Education and/or Experience:Bachelors Degree with a Business focus or equivalent experience required5+ years progressive customer service experience required, food industry experience preferredExperience with Vendor Managed Inventory (VMI) in a consumer foods setting preferredThe policy of Continental Mills, Inc. is to hire, train, and promote all per

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