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Acadia Healthcare Admissions Assistant-On Call/Per Diem in Tukwila, Washington

Description

Cascade Behavioral Hospital has an immediate opening for an On Call/Per Diem Admissions Assistant.. The primary responsibility of the Admissions Assistant is to admit patients into the HMS system in an accurate, efficient, and timely manner, utilizing good customer service skills. Provide communication for the hospital and general public by receiving and disseminating all calls. Provide assistance with task oriented responsibilities as assigned.

Qualifications:

  • Must be able to communicate in English both verbally and in writing, in a way that is understood by patients, family members and others related to the mental health care team.

  • Problem-solving and critical thinking skills

  • Possesses ability to accept direction and work with others toward shared goals.

  • Self-starter. Able to work well as a member of the team, but also able to function independently.

  • Teamwork and conflict resolution skills; excellent interpersonal skills to communicate and interact effectively with patients, families and other professionals.

  • Excellent organizational and time management skills.

  • Attentive to details.

  • Strong multi-tasking skills.

Experience/Skills:

  • Ability to type 45 wpm

  • Previous hospital admission process preferred

  • Proficient /skillful in Microsoft programs, i.e. Word, Excel

  • Working knowledge of system tools such as HMS, e-Solutions, One Health Port, Availity and My Virtual Merchant

  • Knowledge of basic insurance information and ability to distinguish the plans

Education:

  • Graduate from an accredited High School / GED

  • College credit hours in psychology or related coursework a plus

Qualifications

Skills

Required

  • Communication: Intermediate

  • Customer Focus: Intermediate

  • Attention to Detail: Intermediate

Behaviors

Required

  • Team Player: Works well as a member of a group

  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required

  • Self-Starter: Inspired to perform without outside help

  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required

  • High School/GED or better

Experience

Preferred

  • 1-2 year: Hospital Admissions

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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