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City of Tacoma WA Water Service Supervisor in Tacoma, Washington



Water Service Supervisor

Salary

$56.55 Hourly

Location

Tacoma, WA

Job Type

Classified

Job Number

5065-24

Department

Water

Opening Date

04/26/2024

Closing Date

5/10/2024 5:00 PM Pacific

  • Description

  • Benefits

  • Questions

Position Description

Tacoma Water (https://www.mytpu.org/about-tpu/services/water/) is creating an eligible list for Water Service Supervisor.

Water Service Supervisors oversee, direct, assign work, train and evaluate the work of crews installing and maintaining Tacoma Water's distribution system. Duties include training employees in the proper use of equipment, materials and procedures; scheduling assignments, coordinating activities of work crews; assigning work crews and equipment to specific projects; planning for crews such as locates, shutdowns and permits. In addition, supervisors review and approve timecards; complete personnel evaluations in a timely manner; draft and issue discipline, respond to grievances, communicate issues, concerns and recommendations both with management and staff. Supervisors also plan, schedule, and coordinate the work of assigned staff.

Qualifications

Three years of experience overseeing and directing the work of personnel involved in the construction, maintenance, and repair of a water distribution system

LICENSES, CERTIFICATES AND OTHER REQUIREMENTS:

Valid Washington Driver's License at time of application with maintenance thereafter

Valid First Aid Certificate issued by the American Red Cross and valid CPR certificate by completion of probation

Completion of the Tacoma Water Apprenticeship Program or Washington State Water Distribution Manager I certification

Transportation Worker's Identification Credential (TWIC) by the end of the probationary period

Selection Process & Supplemental Information

City of Tacoma Commitment to Diversity and Inclusion

Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play.

The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws.

Tacoma Water

Tacoma Water has a proud tradition of operating and maintaining one of the country's oldest municipally owned water systems. We provide high-quality water at very competitive prices. We provide direct service to more than 300,000 people throughout Pierce and King counties. Our mission is to provide clean, reliable water. If you share our values of safety, customer-driven, employee invested, stewardship and adaptability, we are looking for you.

Apply

Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position.

Applicants who meet the minimum qualifications will be invited to participate in an examination process consisting of an online test, applicants who pass the online test will be invited to complete oral boards. Applicants must successfully complete the examination process to be placed on the eligible list for interview and hiring consideration.

Appointment is subject to passing a background check, and a pre-employment medical exam and drug screen. This position is covered by a Labor Agreement between the City of Tacoma and IBEW Local 483. New employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification.

Communication from the City of Tacoma:

We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders.

If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400 before 4pm on the closing date of this job posting.

The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives.

Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger.

Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger.

Vision Coverage: For eligible employees and their eligible dependents.

Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type.

Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees.

Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income.

Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200.

Other Employment Information

Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit.

Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule.

Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees.

Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice.

01

Responses to supplemental questions must be original content created by the applicant using their own words. The use of online tools or resources to create responses, such as Artificial Intelligence (ChatGPT, etc.), Google, Bing, etc., or plagiarism in any form, is considered cheating and falsification of the application. I understand that any form of cheating or falsification will disqualify my application for further consideration.

  • Yes

  • No

    02

    Do you have three years of experience overseeing and directing the work of personnel involved in the construction, maintenance, and repair of a water distribution system?

  • Yes

  • No

    03

    Do you possess a valid driver's license?

  • Yes

  • No

    04

    Do you have a Washington State Water Distribution Manager certification, or have you completed the Tacoma Water Apprenticeship Program?

  • Completed the Tacoma Water Apprenticeship Program

  • Washington State Water Distribution Manager certification

  • None of the above

    05

    INSTRUCTIONS FOR THE EXPERIENCE AND TRAINING TEST:

    Questions #6-10 are the experience and training test that will be used to establish the eligibility list. These questions will be scored by subject matter experts who will not have access to any of your application materials, and will provide scores based solely upon your answers to the questions. Your answers must stand on their own merit. DO NOT RESPOND WITH "SEE RESUME" in lieu of answering this question, as raters will not have access to your resume or application and this will result in a score of 0 points and you will fail the test. Your score on the experience and training test will ONLY reflect your response to the questions asked.

Please indicate "Yes" that you have read and understand the instructions for questions #6-10.

  • Yes

  • No

    06

    One important aspect of being a supervisor is to ensure performance expectations are communicated and employees are held accountable for meeting them. Give us an example of how you have supported and addressed performance management. What steps did you take? What was the outcome? What would you have done differently?

    07

    Recall a time you made a mistake while working with others and had to make it right. What did you do?

    08

    Tell us about a time when others were missing key points in a discussion, and you helped get things back on track. What did you do? What was the outcome?

    09

    Tell us about a time when you had to change something significant in your work environment.

    10

    How do you schedule crews and coordinate activities while optimizing use of staff, equipment, and materials?

    11

    One of the City's Principles that guides us is Equity. Describe what equity means to you and describe any experience you have working with diverse groups of people.

    12

    The City of Tacoma has a technical requirement that employees filling classified roles be residents of the City at the time of their original appointment to a classified job. However, there is a process to request a waiver of this requirement from the Civil Service Board if we identify an outstanding candidate who is a nonresident. Not residing within the City of Tacoma is not an automatic disqualifier and everyone is encouraged to apply.

  • I understand that the City will request a waiver for me if necessary

  • Not applicable, I'm a City of Tacoma resident

    13

    Please tell us how you learned about this job opening.

  • Job Interest Card notification

  • Professional organization

  • Military organization

  • City of Tacoma employee

  • Online job board posting

  • Word of mouth

  • LinkedIn

  • Indeed

  • Facebook

  • Instagram

  • Careers in Government

  • Government Jobs

  • Outreach Event

  • National Diversity Network

  • African American Job Network

  • Asian Job Network

  • Disability Job Network

  • Latino Job Network

  • Retirement Job Network

  • LGBT Job Network

  • Veteran Job Network

    14

    Please provide specific information regarding how you learned about this job opening. Thank you, your feedback will be used to evaluate our success reaching the public and refine our methods for future job postings.

    Required Question

Agency

City of Tacoma

Address

Human Resources Department 747 Market Street Tacoma, Washington, 98402-3764

Phone

253-591-5400

Website

http://www.cityoftacoma.org

Apply

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