Job Information
Da Tiki Hut Waitress/Hostess in Tacoma, Washington
Job Purpose: Serves patrons by providing information to help food and beverage selections; presenting ordered choices; maintaining dining ambiance. Duties: * Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils. * Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies. * Helps patrons select food and beverages by presenting menu; offering cocktails and aperitifs; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions. * Transmits orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests. * Keeps kitchen staff informed by noting timing of meal progression. * Serves orders by picking up and delivering patrons' choices from bar and kitchen; delivering accompaniments and condiments from service bars. * Responds to additional patron requirements by inquiring of needs; observing dining process. * Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs. * Concludes dining experience by acknowledging choice of restaurant; inviting patrons to return. * Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to hostperson; returning change or credit card and signature slip to patrons. * Contributes to team effort by accomplishing related results as needed. Skills/Qualifications: General Math Skills, Verbal Communication, Customer Service, Resolving Conflict, Teamwork, Persistence, Energy Level, Selling to Customer Needs, Thoroughness, Professionalism, Client Relationships