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Catholic Health Initiatives Triage Virtual Health RN (Acute) in TACOMA, Washington

Triage Virtual Health RN (Acute)


Requisition #: 2019-R0238362

Post Date: Oct 18, 2019

Virtual Health RN (Acute)

Position Type: Regular, Full-time

Shift Hours: 3:00 - 11:30pm

Weekends Required: Every Other

Holidays Required: Yes

Scheduled Hours per 2 week Pay Period: 48

Physical Work Location: Tacoma, WA

CHI Franciscan Health has exciting and rewarding careers with competitive salaries and benefits. We are a family of hospitals, health care services, and medical providers delivering compassionate care to people throughout the South Puget Sound. We are part of Catholic Health Initiatives, one of the largest not-for-profit health care systems in the country.

Our mission is to deliver high quality care that meets our patients' medical needs while providing emotional and spiritual support to patients and their families. We believe this three-part approach — physical, emotional, and spiritual — is essential to healing the whole person. Come join our team!

Job Summary

The job is responsible for providing consultative patient care nursing services via the centralized CHI Franciscan Health Virtual Health Network. This network focuses on the provision of virtual remote care for patients in acute care or other inpatient care units. From a centralized command center location, this role works collaboratively with the Inpatient team and an interdisciplinary team of healthcare providers to facilitate achievement of cross-coverage clinical objectives, quality/customer service standards and improvement of patient care outcomes.

This position provides indirect patient care, including assessing, planning, coordinating, evaluating and delegating work to members of the on-site patient care team. Work is conducted in accordance with the organization’s policies, applicable regulatory requirements and scope of practice for the nursing profession. This employee will also provide education to bedside clinical RNs, nocturnist MDs and other staff members in implementing appropriate nursing interventions for optimal patient care and safety.

Essential Job Functions

  • Determines and provides recommendations, in consultation with on-site Virtual Franciscan Inpatient Team providers, timely and appropriate responses to pages/requests from bedside primary RNs.

  • Gathers relevant patient care data from appropriate resources; collaborates on nursing plan of care based on needs identified by bedside RN during initial and ongoing patient care assessments; considers patient acuity and the competencies of the on-site care team as necessary to ensure the care recommended is consistent with CHI Franciscan Health standards and regulatory requirements.

  • Collaborates with the primary RN and Virtual Franciscan Inpatient Team provider to assure appropriateness, accuracy and timeliness of provider orders; recommends holistic, comprehensive and professional nursing care actions for patient within scope of practice.

  • Provides advice and counsel regarding the implementation of appropriate patient care interventions; incorporates critical thinking into daily practice as demonstrated by the quality of care recommendations, effective transfer of knowledge, timely follow through and optimal patient outcomes.

  • Initiates and/or implements appropriate patient interventions as necessary to respond to routine, urgent and emergent patient issues; assesses and evaluates results to facilitate positive outcomes.

  • Determines/recommends, in consultation with on-site healthcare providers, timely and appropriate changes to patient care plan.

  • Advocates for patient needs so that all appropriate disciplines are informed of, and participating in, the established plan of care; escalates emergent patient issues per established communication protocols at each hospital site.

  • Responds to appropriately by demonstrating effective decision-making and provides follow-up to ensure that patient problems are resolved.

  • Documents care delivered and patient status utilizing the nursing process in accordance with CHI Franciscan Health standards of care, including changes in patient condition, patient responses to intervention and reassessments of pertinent findings.

  • Documents and assures appropriateness, accuracy and timeliness of Nurse Initiated Orders.

  • Provides patient care education and guidance to bedside clinical staff; educates regarding results, findings and diagnoses to primary RN and providers within scope of practice.

  • Provides continuing assistance to management with respect to the development and/or improvement of existing clinical/treatment protocols/practices through the ongoing analysis and evaluation of current activities.

  • Keeps abreast of trends, developments and regulatory requirements impacting matters within designated scope of responsibility; performs job duties in compliance with CHI Franciscan Health policies and procedures, including safety, risk management and regulatory standards.

  • Identifies opportunities for, and participates in, performance/quality improvement activities to improve clinical outcomes, healthcare delivery systems and to address patient safety/satisfaction and cost containment.

Your time at work should be fulfilling. Rewarding. Inspiring. That’s what you’ll find when you join one of our non-profit CHI facilities across the nation. You’ll find challenging, rewarding work every day alongside people who have as much compassion as you. Join us and together we’ll create healthier, stronger communities. Imagine your career at

Education/Work Experience Requirements

Graduation from an accredited school of nursing, and three years of related work experience that demonstrates attainment of the requisite job knowledge, skills and abilities. PCU, critical care and/or Charge/Resource RN work experience is preferred.

Bachelor’s degree in nursing is preferred.


  • Current licensure as a Registered Nurse issued by the Washington State Board of Nursing.

  • Current Healthcare provider BLS Certification.

  • Specialty certification, as appropriate to the assigned work unit, is strongly preferred.

Join us at Catholic Health Initiatives, and become a part of our faith-based health system.

Additional Information

  • Requisition ID: 2019-R0238362

  • Schedule: Full-time

  • Shift: Evening Job

  • Market: CHI-Franciscan System Services

About Us

We are excited to share that CHI was named as one of America’s Best Employers 2019, by Forbes. Clickhereto learn more.

Chances are, you’re here because you’re looking for a career offering greater opportunity, challenge and fulfillment. We’re confident you’ll find all three at CHI. As one of the nation’s largest nonprofit health systems, we offer a wealth of careers across more than 101 hospitals in 18 states. Our faith-based health system welcomes you to share in our mission of building healthier communities, whether as a surgeon in the operating room or an administrator in a conference room. When you work in a supportive environment with like-minded professionals, wonderful things happen. Learn More

Equal Opportunity Employment

Consistent with our Core Values, Catholic Health Initiatives employers are EEO/AA/M/F/Vets/Disabled Employers. Qualified applications will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identification, protected veteran status, disability or any other legally protected characteristic