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City of Tacoma WA SAP HCM/Payroll Functional Analyst BUSINESS ANALYST III in Tacoma, Washington

SAP HCM/Payroll Functional Analyst BUSINESS ANALYST III


$97,968.00 - $125,028.80 Annually


Tacoma, WA

Job Type


Remote Employment



Information Technology

Job Number



Information Technology


4/3/2023 5:00 PM Pacific

  • Description

  • Benefits

  • Questions

Position Description

City of Tacoma requires employees to reside in WA State

City of Tacoma is unable to provide sponsorship

The City of Tacoma’s Information Technology Department, SAP Center of Expertise is currently recruiting for a highly motivated, energetic, qualified candidate interested in innovation to join its Business Solutions Functional team. The team is responsible for the configuration, support and maintenance of the City’s SAP ECC 6.08 ERP application. The employee in this position serves as the primary subject matter expert for SAP HCM modules with specific expertise and focus on SAP Payroll (PY). This work requires independent analysis of moderate and complex situations and strong communication skills.

This Senior HCM Payroll Functional Analyst position is the highest level of the Business Analyst series, serving as a leader within the SAP HCM team and works directly with other IT teams and Business Units. The responsibilities of this classification include providing functional analytical support to end users, translating business requirements into functional solutions, configuration of SAP HCM modules, writing functional specifications, collaborating with SAP ABAP development team and performing testing for projects and production support initiatives. Analysts will conduct workflow and interface analysis, develop custom reports and queries, execute testing during implementation of processes, upgrades, conversions and enhancement requests.

Applicants must be authorized to work in the United States, there is no sponsorship available for this position.

The Business Analyst III is distinguished by the assignment of lead duties in providing functional project coordination in a specialized area of technology. They possess expert technical skills and advanced business knowledge, overseeing high-risk, high-profile initiatives that may impact fundamental public services. Positions in this classification develop and deliver communications to diverse audiences.

The candidate must have experience in SAP HCM Payroll configuration and functional knowledge of the SAP HCM modules; Organizational Management (OM), Time Management (TM), Personnel Administration (PA), strong expertise in SAP Payroll (PY) and familiar with the integration points with Financial Accounting (FI), to perform the primary duties & responsibilities:

  • Collaborate with business and technical teams to design functional solutions to fulfill business requirements; define, design, configure/build, test, deploy and support solutions.

  • Possess a deep understanding of business processes in SAP Payroll and integrated processes. Remain current with all developments and initiatives in SAP HCM modules and apply these creatively to client requirements.

  • Provide support on Incidents reported by end user community; including troubleshooting, root cause analysis and corrections to solve issues in Production systems

  • Use problem solving skills, tools and techniques to independently propose new solutions, track and resolve highly complex issues in an integrated system. Proactively anticipate problems and implement ways to avoid them.

  • Communicate (both verbally and written) effectively with customers and team members regarding highly complex projects, system integrations, processes, applications and functional solutions.

  • Lead team projects, workshops and tasks, conduct peer reviews, provide constructive feedback, mentor peers and junior analysts. Assign project tasks to other analysts and ensure completion.

  • Serve as an internal consultant and project coordinator from project scoping through post production support for highly complex and integrated projects. Act as liaison between external consultants, business units and other technology service teams.

  • Serve as a primary contributor on multi-member large projects, assisting with managing contractors, risk, scope, development and delivery of projects.

  • Translate unclear business objectives into defined requirements, propose process/functional solutions, which may include complex design. Present both verbal and written recommendations from requirements gathering, analysis and design activities.

  • Comfortably write and deliver presentations to all levels in the organization.

  • Maintain system integrity by following best practices for configuration, development, security and testing; identify system improvement opportunities and assess change impacts.

The City of Tacoma offers a generous program of employee benefits:

  • Full time remote work (from home). Employees are required to reside in Washington State and remain available and prepared to report to the onsite work location within two hours.

  • Outstanding working conditions and an exceptional quality-of-life environment.

  • Affordable benefits.

  • Medical coverage for eligible employees, spouses/domestic partners and dependents, including children up to age 26.

  • Vision care with VSP for employees and eligible dependents enrolled in the Regence PPO medical plan with vision benefits.

  • Dental coverage for eligible employees and their elected dependents, including dependent children up to the age of 26.

  • Deferred compensation allowing tax-deferred savings as authorized under Section 457 of the IRS Code.

  • Personal time off.

  • 13 Paid holidays.

  • A lifetime benefit pension plan.

For more information on the City of Tacoma's benefit package feel free to explore the City of Tacoma Benefits page. (


Qualifications (Training and Education)

  • Bachelor's degree in Information Technology, Business or Public Administration or a related field and four years functional experience within SAP HCM Payroll


  • Six years of experience working specifically with SAP HCM Payroll (ie. analysis, system maintenance, or troubleshooting/problem resolution)

Desired Qualifications

Subject matter expertise in SAP HCM Payroll with a good understanding of integration points with the other HCM Modules (OM, TM, PA)

Selection Process & Supplemental Information

Interested individuals should apply online and attach a detailed resume and cover letter describing your responsibilities as it relates to this position.

NOTE: Applications received without the required resume and cover letter will not progress in the selection process.

Candidates who meet the minimum qualifications will have their responses to the supplemental questions reviewed by a panel of subject matter experts. It is the responsibility of the applicant to carefully list all pertinent experience and training related to this position. The evaluation committee will not have access to the candidate's application. Providing false information will result in disqualification. Candidates must pass this evaluation in order to be placed on the eligible list for interview and hiring consideration.

Appointment is subject to passing a background check. New employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification.

The City of Tacoma is committed to fostering a workplace that is innovative and flexible, and which attracts, supports, and retains a diverse and talented workforce. This position is telework eligible. The successful candidate may apply for and request approval for a Telework Arrangement.

The Community

Tacoma is a mid-sized urban port city that sits along the Puget Sound with a population of nearly 210,000. The third largest city in the state of Washington, it is a diverse, progressive international gateway to the Pacific Rim.

Propelled by significant development such as the University of Washington Tacoma, the Tacoma Link light rail system, the restored urban waterfront of the Thea Foss Waterway, the expansions of both the MultiCare and Franciscan health systems, and a significant influx of foreign direct investment in its downtown core, Tacoma has evolved considerably since the 1990s.

Tacoma boasts the state's highest density of art and history museums, and is home to a flourishing creative community of writers, artists, musicians, photographers, filmmakers, chefs, entrepreneurs, and small business owners who each add their unique flair to the city's vibrant commercial landscape. The iconic Tacoma Dome has endured as a high-demand venue for some of the largest names in the entertainment industry.

Communication from the City of Tacoma:

We primarily communicate via email during the application process. Emails from and/or must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders.

In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement.

For assistance with the NEOGOV application process, or questions regarding this job announcement, call the Human Resources office at (253) 591-5400 before 5:00 pm (PST) of the closing date of the job announcement.

The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives.

Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger.

Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger.

Vision Coverage: For eligible employees and their eligible dependents.

Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type.

Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees.

Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income.

Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at or by calling (253) 502-8200.

Other Employment Information

Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit.

Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule.

Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees.

Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice.


This Supplemental Questionnaire is part of the application process; accordingly, it should be completed carefully. Do not indicate "see resume" or copy unrelated content from your resume when answering these questions. Answer all information requested in each question. Failure to do so may result in rejection of your application. I certify that the information provided is accurate and complete to the best of my knowledge. I understand that any falsification may cancel any terms, conditions, or privileges of employment.

  • Yes

  • No


    Applicants must be authorized to work in the United States for any employer. There is no sponsorship available for this position. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B status)?

  • Yes

  • No


    Please select the highest level of education that best describes you.

  • High School or Certifications

  • Associates Degree

  • Bachelor's Degree

  • Master's Degree


    If no Bachelor's degree, do you have at least four years of consultative experience in information technology analysis, system maintenance, or troubleshooting/problem resolution?

  • Yes

  • No


    Do you have a minimum of four years of functional experience with SAP HCM Payroll configuration OR six years of experience working specifically with SAP. ?

  • Yes

  • No



    Questions #7-14 are the experience and training test that will be used to establish the eligibility list. These questions will be scored by subject matter experts who will not have access to any of your application materials, and will provide scores based solely upon your answers to the questions. Your answers must stand on their own merit. DO NOT RESPOND WITH "SEE RESUME" in lieu of answering this question, as raters will not have access to your resume or application and this will result in a score of 0 points and you will fail the test. Your score on the experience and training test will ONLY reflect your response to the questions asked.

Please indicate "Yes" that you have read and understand the instructions for questions #6-12.

  • Yes

  • No


    If you answered yes to question #5, please describe your background and experience with SAP HCM Payroll configuration and SAP related projects. In your response, please include a list of your employers as well as dates of employment. Please do not refer to your resume in lieu of answering this question. If you do not have any experience in this area, please state "n/a".


    Please describe the major SAP HCM related processes and integration points between SAP PY, OM, TM, PA and FI. If you do not have any experience in this area, please state "n/a".


    Please describe your background and experience in managing SAP projects. Please list your employers and include dates of employment. If you do not have any experience in this area, please state "n/a".


    Please describe your background and experience with a large scale SAP HCM project. Please specify SAP version, dates of implementation/project, and your role. If you do not have any experience in this area, please state "n/a".


    Please describe a project where you were required to learn new functionality; include in your response how you were able to successfully implement this functionality. If you do not have any experience in this area, please state "n/a".


    .Please describe your experience with Year End work; Annual Support Packs, Tax Reporting, W2 Processing, etc.


    Please describe payroll processes at a high level.


    Please describe some of the post-payroll activities.


    Please tell us how you learned about this job opening.

  • Job Interest Card notification

  • Internet search

  • Professional organization

  • Military organization

  • Union job posting

  • City of Tacoma employee

  • Online job board posting

  • Word of mouth

  • LinkedIn

  • SEED

  • TTEP (Tacoma Training and Education Program)

  • Indeed

  • Facebook

  • Instagram

  • Careers in Government

  • Government Jobs


  • Outreach Event


    Please provide specific information regarding how you learned about this job opening. Thank you, your feedback will be used to evaluate our success reaching the public and refine our methods for future job postings.

    Required Question


City of Tacoma


Human Resources Department 747 Market Street Tacoma, Washington, 98402-3764





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