Job Information
Infoblox Sales Quoting Analyst in Tacoma, Washington
Description It's an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine's Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500. Our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies-and having fun along the way. We are looking for a Sales Quoting Analyst to join the Americas sales operations team, reporting to the Manager of Quoting in Tacoma, WA. In this flexible hybrid role (Tacoma or remote), you will support high-quality outcomes on all aspects of the quote validation process. You will review and validate customer quotes, leveraging best practices and ensuring alignment with company policies.You will develop successful relationships with Sales, Sales leadership, Field Sales Operations, and Channel Partners to ensure the quality of quotes and drive efficiency in our booking process. You are the ideal candidate if you are passionate about supporting sales teams and ensuring accurate quoting processes while working in a team environment. You enjoy taking on new challenges and collaborating cross-functionally to execute and resolve issues. You have a proven track record supporting operational efficiency, sales force productivity, and driving results. What you'll do: Manage daily reviews of quotes and ensure a high level of accuracy Validate quotes against established guidelines and work with sales teams, sales operations, partners to address any discrepancies Communicate with key stakeholders on status of quote issues and aligning to a high standard of quality in the quoting process Collaborate with the cross functional teams to gather feedback and continuously improve the accuracy of quotes. Utilize Salesforce CPQ tools to evaluate and validate quotes in alignment with pricing and discounting policies. Provide guidance on enablement recommendations for the sales teams on the use of Salesforce CPQ tools and quoting processes. Implement quality assurance measures to identify and rectify errors in the quoting process. Generate and analyze reports on key performance indicators related to quote generation and validation. Provide insights to management on trends, challenges, and opportunities for improvement to enhance quoting efficiency. Maintain organized records and tracking of all quotes, ensuring documentation is accurate and up-to-date. Stay informed about industry best practices in quoting and incorporate relevant advancements. Assist in special projects related to quoting process enhancements or system upgrades as needed. Develop and update standard operating procedures for the quoting process. What you'll bring: 5+ years of combined experience in sales operations / operational roles Salesforce.com Sales Cloud / CPQ experience required Track record of managing to goals and delivering exceptional customer support Demonstrate ability to evaluate, build, create, and re-invent sales processes Ability to execute in a complex, fast paced environment Calm, supportive and partnering demeanor Experience in advanced Excel, Salesforce, and Google sheets Strong written and oral communication skills Ability to work independently with minimal supervision, think creatively and pivot to changing priorities and deadlines What success looks like: In the first six months, you will... Become an SME on internal quoting processes Understand the business and processes to support quote reviews/validation Confidently engage key stakeholders and drive resolution of purcha