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Federal Staffing Resources, LLC Referral Management Clerk - Healthcare in Tacoma, Washington

Federal Staffing Resources, LLC Federal Staffing Resources dba FSR is an Equal Opportunity Employer: disability/veteran/military spouse This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. *Title: *Referral Management Clerk - Healthcare *Pay: *18.50-20 per hour Health and Welfare fringe benefits *Pay Type: *Hourly

Referral Management Clerk job in Tacoma, Washington.

  • Veterans and Military Spouses Encouraged to Apply
  • Civilian position on-site at the Puget Sound Military Appointing Center
  • Monday through Friday days

Benefits/Compensation:

  • $18.50 - 20.00 per hour
  • Health and Welfare Fringe Benefits: $4.57 per hour
  • Paid Time Off - 10 8-hour days
  • Paid Holidays - 11 days
  • Paid Sick Time - 2.154 hours for every 80 hours worked accrual rate
  • Company-funded match and safe harbor 401(k)
  • Medical, Dental and vision plans available
  • Life insurance and accidental death plans available
  • Short-term and long-term disability plans available
  • TRICARE Supplemental available
  • Supplemental Benefit plans available
  • Employee Assistance Program
  • Pet Insurance Plans available
  • Will Preparation Services available
Referral Management Clerk Job Overview
  • The Puget Sound Military Appointing Center (PSMAC) is a centralized services center that serves as the primary point of contact for PSMHS beneficiaries for PAS, RMS, and CLRS as they seek healthcare services, and is therefore a critically important resource in our healthcare delivery system.
  • Call center that manages inbound and outbound calls from beneficiaries, validates beneficiary eligibility, schedules, cancels, and reschedules patient appointments in order to provide timely access to quality healthcare.
  • Provide outbound calls in order to schedule specialty appointments for beneficiaries who have received a direct care specialty referral.
  • RMS processing supports the timely scheduling of specialty care referrals ordered by MTF HCPs.
  • RMS services span a range of functions to include, but not limited to: identifications of specialty referrals to be deferred to the network, ensuring processing in accordance with DHA timeliness, and tracking status of network referrals.
  • Review of each MTF generated referral and determining a disposition as either "Appoint to MTF" or "Defer to Network (DTN)" based on specific MTF specialty clinic capabilities, capacities, and DHA access to care standards.
  • Maximizing the retention of specialty care within the MHS to support the readiness of the Medical Force, within capability and capacity parameters.
  • Additional contracted services include processing Secure Message Service (SMS) transmittal requests for appointments, drive-time mapping capabilities in support of specialty care appointing, as well as outbound letters to beneficiaries referred for MTF specialty care.

Duties

Disposition all routine referrals as either Appoint to MTF, Defer to Network, or route to MTF Referral Management Center (RMC) IA

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