Work in Washington Veterans Jobs

Federal Staffing Resources, LLC Federal Staffing Resources dba FSR is an Equal Opportunity Employer: disability/veteran/military spouse This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. Title: Project Manager Pay: 120,000-140,000 per year Pay Type: Full Time

Project Manager - Government Healthcare Call Center job in Tacoma, Washington.

• Veterans and Military Spouses Encouraged to Apply
• Civilian position supporting the military community

Benefits:

• 401(k) available
• Paid Time Off
• Paid Holidays
• Medical, Long Term Disability (LTD), Short Term Disability (STD), and life plans
• Dental and vision plans available

Project Manager - Government Healthcare Call Center Job Overview:

• The Puget Sound Military Appointing Center is a centralized services center that serves as the primary point of contact for PSMHS beneficiaries for PAS, RMS, and CLRS as they seek healthcare services, and is therefore a critically important resource in our healthcare delivery system.
• Appointing services span a range of functions to include, but not limited to,; verifying beneficiary eligibility via the Defense Enrollment Eligibility Reporting System (DEERS) system, updating patient demographic information, and scheduling beneficiary requests for MTF primary or specialty care appointments, as well as completing requests for cancellations and appointment rescheduling.
• RMS processing supports the timely scheduling of specialty care referrals ordered by MTF HCPs. RMS services span a range of functions to include, but not limited to: identifications of specialty referrals to be deferred to the network, ensuring processing in accordance with DHA timeliness, and tracking status of network referrals.
• CLRS are an essential component of the quality care continuum. CLR services span a range of functions to include, but not limited to: monitoring care delivered in the MCSC network and ensuring the return of clinical care documentation to the MTF in accordance with DHA timeliness standards.

Duties:

Conduct the day-to-day management tasks of the call center

Complete weekly, monthly, quarterly and annual reports based on the contracts and metrics required

Ensure on-site management attends, at a minimum, weekly meetings which may be conducted via teleconference or face-to-face (F2F) with the Market Operations Management team.

Attend F2F monthly meetings with each MTF and respective staff in each of the functional areas to include: PAS, RMS, and CLRS and other meetings requested by the COR in order to support operational requirements.

Be prepared to travel to the various MTFs in order to interface with the MTF and clinic leaders whom they support.

Ensure all staff are familiar with basic medical terminology and Microsoft Office products used with the beneficiary a PAS, RMS, and CLRS processes and understand business rules addressing beneficiary category access to the direct care and network systems.

Ensure that PAS, RMS, and CLRS agents possess a functional knowledge of