Virginia Mason Franciscan Health Patient Safety Specialist in Tacoma, Washington
Patient Safety Specialist
VMFH Division Support ServicesTacoma, Washington
Requisition ID 2022-221150 Employment Type Full Time Department Patient Safety Hours/Pay Period 80 Shift Day Weekly Schedule Monday - Friday; 8:00am-5:00pm Remote No Category Risk and Compliance
In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly 300 sites of care, including 11 hospitals and nearly 5,000 physicians and providers. Together, we are empowered to make an even greater impact on the health and well-being of our communities.
CHI Franciscan and Virginia Mason are now united to build the future of patient-centered care across the Pacific Northwest. That means a seamlessly connected system offering quality care close to home. From basic health needs to the most complex, highly specialized care, our patients can count on us to meet their needs with convenient access to the region’s most prestigious experts and innovative treatments and technologies.
As a part of our organization, we currently offer the following benefits:
Competitive starting wages (DOE) and training to grow within the company
Paid Time Off (PTO)
Flexible health spending accounts (FSA)
Matching 401(k) and 457(b) Retirement Programs
Tuition Assistance for career growth and development
Care@Work premium account for additional support with children, pets, dependent adults, and household needs
Employee Assistance Program (EAP) for you and your family
Voluntary Protection: Group Accident, Critical Illness, and Identify Theft
This role will be based on-site at St. Joseph Medical Center in Tacoma, WA. The position is responsible for activities within the Virginia Mason Franciscan Health (VMFH) patient safety program which is focused on reducing harm, promoting a culture of safety and driving a High Reliability Organization (HRO). An incumbent plays a lead role in the response to serious safety events, major unanticipated clinical events and high-risk near-miss events facilitating and managing the investigation, analysis, classification and corrective action planning using patient safety science principles and the tools of the Virginia Mason Production System as well as assuring standards around patient and family communication pathways and team member support pathways are followed. An incumbent takes an active role in the implementation of effective strategies and best practices designed to strengthen a culture of safety.
Key collaborators include executives, management, risk managers, quality program managers, regulatory program managers, physicians, nurses and multiple cross-functional or cross-organizational teams where investigative skills and diplomacy, discretion and tact are required in handling highly confidential and sensitive issues. Work requires knowledge of patient safety science, systems, standards, processes, general risk management principles and regulatory/accreditation requirements sufficient to facilitate compliant operations and to exercise judgment and critical thinking in addressing operational and/or regulatory issues.
Essential Job Functions:
Work includes: 1) providing subject matter expertise in the field of patient safety; 2) evaluating and analyzing patient safety events to prioritize and/or identify potential or actual issues which require action; 3) collecting, analyzing and interpreting data to support decision-making and action planning, including culture of safety survey analysis; 4) problem-solving/troubleshooting within scope of position and appropriate escalation of issues to higher-level management; 5) managing complex parallel workstreams in response to a serious unanticipated clinical event and assuring standard response processes are carried out; 6) providing coaching to others on communication to patients and families following adverse medical events; 7) project management for assigned work related to the overall patient safety program; 8) providing formal written and verbal reports; and 9) supporting regulatory responses and reporting requirements.
An incumbent uses initiative in carrying out the recurrent work, handling problems and deviations in accordance with established procedures, accepted practice and/or requirements. Successful job performance also requires independent critical thinking and clinical judgment sufficient to triage and prioritize safety events, concerns and trends.
Education/Work Experience Requirements
Bachelor’s degree in nursing or allied health field and three years of related work experience that demonstrates attainment of the requisite job knowledge/abilities.
Or an equivalent combination of education and experience which provides the required knowledge, skills and abilities to perform the essential functions of the position.
Current RN licensure by the Washington State Nursing Commission strongly preferred.
Certified Professional in Patient Safety (CPPS) or equivalent is preferred.
CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to
a diverse and inclusive workforce. All qualified applicants will be considered for
employment without regard to race, color, religion, sex, sexual orientation, gender
identity, national origin, age, disability, marital status, parental status,
ancestry, veteran status, genetic information, or any other characteristic protected
by law. For more information about your EEO rights as an applicant,
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CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).
External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).
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