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MultiCare Health System Patient Financial Navigator-Sr in Tacoma, Washington

Job DetailsJob ID: 98762Location: Tacoma, WAEntity: MultiCare Health SystemCategory: Clerical/Admin SupportSpecialty: Not ApplicableDepartment: Patient Financial NavigationEmployment Type: Full-Time RegularPrimary Shift: DayWork Schedule: DayThe reasons to work at MultiCare are as unique as the people who do. Join us for the professional challenges you seek. In the settings you prefer. With schedules that fit your life. Learn more at www.multicarejobs.orgPosition Summary:The Senior Patient Financial Navigator (PFN) assists patients and/or families access a variety of financial resources by evaluating the financial situation of uninsured or under-insured patients in accordance with regulatory compliance while maintaining patient confidentiality and dignity; determines eligibility for financial assistance or any available payer/assistance source and provides necessary assistance to enroll in available government programs. The Sr. PFN answers questions of patients and family members regarding their insurance, verifying insurance coverage and eligibility, provides estimates of financial responsibility, and negotiates payment arrangements. The Sr. PFN liaisons with Patient Financial Services and the Care Management team to ensure maximum cash flow and reimbursement for hospitals and acts as an advocate for the patient in resolving patient liability.Minimum Requirements:Five (5) years of experience in healthcare collection, financial counseling, insurance benefit verification and/or precertification, third party payer, Medicaid case work or billing experience required Education/Licenses/Certifications:Associate's degree with business emphasis, public health administration or similar degree preferredOne (1) year of business or college course work requiredCompletion of a medical terminology course or proficiency requiredNational Association of Access Management Certification preferredCertified as an Application Counselor (CAC) within 90-days of employmentMultiCare is an equal opportunity employer. Hiring decisions are made without regard to race, color, religion, national origin, sexual orientation, gender identity, disability or veteran status. EOE/AA/M/F/D/V