Work in Washington Veterans Jobs

Job Details Level Entry Job Location Downtown Tacoma - Tacoma, WA Position Type Full Time Education Level High School Diploma or equivalent.   Salary Range $21.15 - $31.73 Hourly Travel Percentage None Job Shift Monday - Friday Job Category Customer Service Description Sound is looking for... A Loss Management Representative! Your primary responsibilities as a Loss Management Representative is to maintain control of delinquent loan accounts and pending late-payment reminders. You will also monitor member accounts and take appropriate action. Additionally, you will contact members by telephone, written correspondence and/or through outside collection services to resolve delinquent status. Finally, you will maintain accurate record of past due accounts and collection efforts and continue with follow-up actions. At Sound you will experience... Our purpose which is "to stand with you through all waves of life". Every day, our employees help us to live this purpose. We believe in empowering our employees to do the right thing. A diverse workforce with an inclusive and supportive environment. Besides competitive pay, we offer career growth, and we hold a benefits package that's consistent with our purpose, personalities, and values. Teams that are living out the credit union philosophy of "people helping people". Fellow employees who are dependable, genuine, inclusive, and resourceful. Leaders of Sound Credit Union who embrace our Brand Purpose. At Sound, we recognize our actions strongly impact our Brand-led culture. Therefore, we commit to consistently serve as Brand Advocates by modeling desired behaviors to inspire others through being Supportive, Open, Unified, iNclusive, and by Doing the right thing. As a Loss Management Representative you will... Contact members by telephone, written correspondence and/or through outside collection services to resolve delinquent status. Negotiate and coordinate payment arrangements with members; originate loan extension and work out agreements. Complete all skip-tracing efforts. Prepare regular reports and summaries of delinquent account activity. Document collection efforts and continued follow-up actions. Be responsible for the recovery of balances on charged-off loans. Recommend charge-offs, repossessions, and legal action. Act as the credit union representative dealing with bankruptcies, small claims court, collection agencies, credit meetings, and attorneys, as required. Be responsible for the handling of bankruptcy accounts; review and monitor bankruptcy accounts, as assigned. Be responsible for insurance follow up procedures on vehicles; administer Collateral Protection Insurance (CPI) policy placement and account adjustments, as assigned. Administer payment processing for Consumer Credit Counseling Service and Chapter 13 payments, as assigned. Respond to credit bureau disputes; act as Automated Universal Data (AUD) initiator and respondent, as assigned. Provide high priority to member satisfaction; act in accordance with Sound Credit Union's Brand expectations. Report to work on time, as scheduled and abide by Sound Credit Union's Personnel Policy concerning attendance. Maintain intra/interdepartmental workflow by providing information to and cooperating with co-workers and working on variety of special department projects as needed. Qualifications Our ideal candidate will bring to the team... Two years of experience in the account collection field required, preferably in a financial institution. High School Diploma or equivalent required. Knowledge of collection practices, laws, and regulations. Knowledge of local, state, and federal laws and regulations appl