Job Information
Sound Credit Union Indirect Lending Manager in Tacoma, Washington
Job Details Level Management Job Location Pacific Plaza - Tacoma, WA Position Type Full Time Education Level Bachelor's Degree or equivalent exp Salary Range $90,400.00 - $135,600.00 Salary Travel Percentage Negligible Job Shift Monday - Friday Job Category Finance Description Sound is looking for... A Indirect Lending Manager to join our team! As the Indirect Lending Manager you will process, underwrite, and fund a full range of indirect consumer loans within lending authority limits. You will approve/decline loans and terms within established limits and policies of the Credit Union and serve as a resource for staff in handling complex questions and/or resolve non-routine problems including more complex escalated member calls. This role directly oversees the administration of the CUDL system. As the Indirect Lending Manager you will also provide leadership and direction for the department staff and activities including assist/support training of new department staff, managing department payroll and conducting employee annual reviews. At Sound you will experience... Our purpose which is "to stand with you through all waves of life". Every day, our employees help us to live this purpose. We believe in empowering our employees to do the right thing. A diverse workforce with an inclusive and supportive environment. Besides competitive pay, we offer career growth, and we hold a benefits package that's consistent with our purpose, personalities, and values. Teams that are living out the credit union philosophy of "people helping people". Fellow employees who are dependable, genuine, inclusive, and resourceful. Leaders of Sound Credit Union who embrace our Brand Purpose. At Sound, we recognize our actions strongly impact our Brand-led culture. Therefore, we commit to consistently serve as Brand Advocates by modeling desired behaviors to inspire others through being Supportive, Open, Unified, iNclusive, and by Doing the right thing. Learn more about our company culture here! As a Indirect Lending Manager you will... Direct the daily workflow in the Indirect Lending department. Act as a resource for staff and members to answer complex questions and/or resolve non-routine problems that may arise. Handle more complex escalated member issues in order to resolve in the most satisfactory manner for all parties concerned. Schedule staff and complete annual reviews. Assist with creation and updating policy and procedures with regard to Consumer Lending department. Maintain awareness of current trends in consumer credit financing. Update the Loan Origination System, as needed. Ensure all information in the CRM tool is regularly updated and organized. Process, underwrite, and fund a full range of indirect and direct (on a limited basis) consumer loans within lending authority limits; evaluate background information including employment history, credit history and debt to income ratio of applicants for indirect loans, lines of credit, and VISA credit cards (on a limited basis). Make credit decisions; approve/decline loans; evaluate risk; determine collateral needs and set terms for approved and modification of loans, or identify reasons for denial. Review title reports and loan documentation. Resolve fraud and/or straw purchases. Participate in processing, funding, and servicing of indirect loans; open new accounts obtained through indirect lending program; input relevant information into Indirect and host computer system; prepare and send Welcome Packets for new members obtained through indirect lending program; audit indirect loan files as assigned, to ensure compliance; respond to member inquiries regarding consumer loans. Maintain positive deal