Job Information
Tacoma Community College Evening Proctor - Basic Education for Adults in Tacoma, Washington
Located in the scenic Puget Sound area with Mount Rainier in the distance, Tacoma is the third largest city in Washington State with a thriving and diverse community of over 200,000 residents. Tacoma Community College (TCC) was built on the ancestral territory of Coast Salish peoples, specifically the Puyallup. The 1854 Medicine Creek Treaty forcibly removed them to the Puyallup Reservation to make way for settlers; we recognize the privilege of utilizing this land has come at great cost. We honor the resilience of the Puyallup people, who still live here, defend their rights, and contribute greatly to the well-being of this community. Our institution aims to increase partnerships and community ties with the local indigenous populations. TCC is committed to increasing Native visibility by developing more culturally responsive curriculum. Moreover, TCC stands in solidarity with Black Lives Matter and the Black community by further strengthening collaboration with the Black Student Union as well as community entities such as the Tacoma-Pierce County Black Collective, the Tacoma Urban League, and local black-owned businesses. We are committed to infusing and incorporating more educational content focused on the lives and experiences of the Black community into our curriculum. We are examining and revising our policies and practices with the stated goal of becoming an anti-racist institution. Tacoma Community College is an Associate and Bachelor degree-granting public institution that serves a diverse population of approximately 12,000 students. We embrace our identity as a community college. Our Mission Statement says, "As the community's college, we create meaningful learning, advance equity, and strengthen student and community success." To grow our workforce, we seek to recruit employees who exemplify these attributes:
- Commitment to educating a racially and socioeconomically diverse student population
- Reflects the diversity of our community
- Values intellectual curiosity and innovation
- Honors the campus mission to promote equitable access to educational opportunities
- Cares about student success and collaborates on strategies to facilitate success for historically underserved populations,
- Welcomes difference and models respectful interaction with others
- Engages with the community both within and outside of TCC
Position Overivew TCC's Basic Education for Adults (BEdA) department is looking for a dynamic person to provide proctoring and clerical support for the Basic Education for Adults department in its standardized testing CASAS (Comprehensive Adult Student Assessment System) administration and student laptop checkout. As part of the BEdA team, this position provides customer service to our diverse students. This position reports to the Program Specialist II of the Basic Education for Adults department and requires flexible hours with primarily afternoon and evening hours at designated times each quarter.
Essential Functions
Provide professional proctoring of standardized testing for students in the BEdA department both in person and remotely.
Perform data entry and processing related to testing and enrollment data.
Troubleshoot issues with testing environment, platform or log in while maintaining composure.
Participate in appropriate trainings and maintain testing certifications including CASAS and Ability To Benefit.
Provide excellent customer service at the front counter, on the telephone, and through zoom for prospective students, current students, and other members of the campus community
Follow standardized test proctoring procedures
Maintain FERPA standards in all operations, which includes developing office procedures that ensure the confidentiality of student records.