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Sound Credit Union Consumer Loan Specialist in Tacoma, Washington

Job DescriptionSound Credit Union hasan immediate opening for aConsumer Loan Specialist at our beautiful Downtown Tacoma location. Our product Lending Specialists are responsible for calling membersto verify lending information and satisfaction with their accounts by educating and recommendingproducts and services that may be beneficial to then. They assistmemberswith inquiries, requests, andproblems in a friendly,courteous, and professional manner.Duties:Perform outbound calling to members and/or vendors to verify lending information and overall satisfaction.Verify member account information, loan term, mileage and options of vehicle purchased and collect feedback regarding their member experience at the dealership. Report any discrepancies to the appropriate manager or department lead.Expand member relationships by identifying and meeting members' needs by effectively cross-selling all Credit Union products and services.Provide information on Credit Union services or policies, including eligibility for membership, types of Credit Union accounts, various interest rates, current dividend rates, locations, office hours and telephone numbers.Process and fund a full range of indirect and/or direct consumer loans within lending authority limits; evaluate background information including employment history, credit history and debt to income ratio of applicants for consumer loans, lines of credit, and VISA credit cards. Review title reports and loan documentation ensuring all documents and information is complete prior to disbursement.Participate in processing, funding, and servicing of indirect loans; open new accounts obtained through indirect lending program; input relevant information into Indirect and host computer system; prepare and send Welcome Packets for new members obtained though indirect lending program; audit indirect loan files as assigned, to ensure compliance; respond to member inquiries regarding consumer loans.In this role member service is of the highest priority. When reaching out to members you'll be verifying the data and information on their loan is accurate, while educating them on the variety of products and services we offer. When cross-selling our products, you will have opportunities to earn incentives as well! The team is tight knit and supportive. The manager believes in connecting with and empowering the team to meet their personal and professional goals.If you'repassionate about building relationships with members and providing excellent service,then apply today and join our team of champions!Job QualificationsRequirements:Two years’ experience processing consumer loans; within a financial institution preferred.Must be bondable.High School Diploma or equivalentThis position requires physical, in-person, face-to-face interaction.Employer sponsorship to secure or maintain employment authorization not available.Days/Hours: Monday- Friday 9am-6pmBenefits:Full medical, dental, vision, pharmacy, and disability for the employee- paid by Sound!3 weeks PTOEmployee bonus program401K w/matchPaid Federal holidaysGym/lifestyle reimbursementTuition AssistanceORCA passTrue work/l